Siegel Suites Nevadan 133 North Virginia Street, Reno, NV 89501

"If anyone is thinking about staying here rethink it, Not only does the rooms have roaches. The employees are horrible and so is management. I stayed here for 7 months and It was horrible, They will look for any reason to evict you If they don't like you. The front desk ladiesJackie and liz are both RUDE and UNPROFESSIONAL.They expected me to pay after they told me to leave and gave me 7days, mind you they said it was because I broke the vending machine. I had no problem with it because I will not fight them if I won't win. So after that I decided to move to the 7th street one just until I got approved for my apartment so I only took my cats and blankets so I wouldn't have to sleep there due to me feeling uncomfortable by them. Through out the days I was coming and going taking things. I came on a Sunday to pick up some more things, also Jackie and liz seen me walk in and wait a good 10 min for the elevator and did not mention that they were changing the locks. So when I get up there the maintenance man was changing the locks and told me I was not allowed back in, I had til the coming Thursday to get out so I did not understand. I did not yell or fight with the maintenance man due to the fact he was just doing his job. I was pissed, but Im not going to take it out on him, so I went back downstairs and spoke with liz. She said they did that because they did an occupancy check since I dint pay the rent for Sunday-thursday, or that I didnt them know I was leaving when they all came to serve me. I told them that they have my number and that they could've called me, and left a note like they do to other units and I would've came down and let them know I still had all my stuff there. She had no excuse on why they did not leave a note. she said I can get the key the next day and I let her know I needed it asap because I needed my work boots and I already missed a day due to them not letting me in my unit, She said she would leave it with the security. She called me 10 min to closing asking if I was still in the area to go get my key, I went and got my key and went to go eat and try to relax my nerves. I went back to pack up my things and everything was ransacked, my makeup was dumped on the counter my bags were all dumped out, my clothes were unhung, some of my stuff were in trash bags. they also stole some of my things like my makeup pallets, Kylie Jenner lip sticks, shampoo, lotion, body wash, body scrubs, my air fryer, my Minnie Mouse backpack that cost $60, and the most expensive item they stole was my $800 watch that I got myself as a gift. It looked like they picked and chose what they wanted. I called the police right away let them know what's going on and they sent me over to a detective who is helping in this situation. he said to speak with the manager and we can go from there on pressing charges. I called security and no answer, so I left them a message letting them know what's happening and that Im waiting for the police to show up. once I mention the police they started calling me, it was the other manager from across the street saying she was going to handle the situation, which was one of the lies the started with.The manager angel apologized on her behalf and let me know she had nothing to do with it and that she will be taking care of it and making sure we either get our stuff back or the money for the items stolen (another lie). I should her the video I took of how the room looked after her cleaning ladies came in there and angel said " you can tell that you still had personal items in there, I don't pack up a room if I see anything personal, I contact everyone first"she let me know she was going to look at the security cameras and make sure who ever went in there gave everything back. She let it be known that it was the front desk ladies who made the call on them doing all that. once we finished speaking to her I sent her things that were missing and it was everything that I listed earlier."

"I’ve only been here a couple months but I’ve had quite the experience, all of the staff are very friendly and make you feel at home. It is the cleanest weekly I’ve ever been too, also I’m here with kids and I was able to bring a bunk bed into my room so that everyone had their own bed which was awesome. Lizz in the office has made me feel like family and her and Jackie (also front office staff) were told that I didn’t have things to cook with so they had some cookware gathered up within a half hour and let me pick what I needed. Angel the property manager came up to my room with maintenance within just a couples minutes of me speaking to her about an issue I had in my room and Jessica (security) has been there for me since day one when I didn’t know where the school bus picks up our kids."

"I lived at this property for 2 years and have no complaints. I was on the 17 floor so I had a spectacular view! The staff were caring people and always responded promptly to my concerns.. Loved living there!"

"The Nevadan siegiel suites is a great place to live the building is being improved and looks good. The lobby and all rooms are always clean and ready for use. The entire staff is friendly and is willing to help with anything you could need. The furniture that is in room is good and can be removed for what you want to bring it. I highly recommend this building if you need a quick place to live. If I wasn't moving out of state I would continue to stay here. I love it and you will also"

"My boyfriend and I are college students and we’re looking for a short term lease/stay. We came across the Siegel Suites at the Nevadan location and it was a quick and easy arrangement. We stayed here for 2 months and all the employees were kind and helpful with our needs and questions. We were also given a parking pass for our vehicle free of cost. Angel is the manager here and she is killing it!! She is so friendly and understanding and makes sure your every need is met even down to safety. I highly recommend this Siegel Suites location. It is newly renovated, has free Wi-Fi, free smart tv, bed, etc. Anytime we come back to Reno, we are definitely going to book a stay with Angel!!!! To Angel, Thank you so much for your kindness and humor you made our stay even better!"