First Accommodations 5193 North Lake Boulevard, Carnelian Bay, CA 96140

"Absolute GARBAGE property agency. Tried to entrap us into stipulations not stated in their agreement they give upon booking, and force us to cancel due to a family emergency. We requested an alteration 7 days prior to booking and they continued to try to force a cancellation so we wouldn’t get our money back or be able to make an alteration. They will steal your money. DO NOT BOOK."

"I have been attempting to get someone to respond to me about the refund of my security deposit since 12/30 (25 days ago). They claim that there was damage done to the door of the bedroom we stayed in - I have photos from right before we left that show that the door was not damaged at that time. Yet no one at First Accommodations will respond to my repeated emails and calls. If there is an issue, I would at least expect them to answer my calls and try to sort it out. What is it going to take for you to respond, First Accommodation?"

"Lake Tahoe is one of our favorite places to visit. We had plans to stay elsewhere, but had to cancel due to Covid. I took a chance and contacted First Accommodations, hoping that they had availability at a late notice. They did and recommended a unit perfect for our family of four. On the day we were to arrive, Trent reached out to let us know that they had the unit ready early! Unfortunately, we weren't able to take advantage, as we were stuck at a road closure due to fires. When we finally arrived, everything was perfect: modern furnishings, standard items needed, extras that we didn't expect, and the unit was spotless. I was assured that they follow strict housekeeping guidelines, which is so important during this (or any other time for that matter). The complex is so peaceful and quiet! There were other visitors of course, but also full time residents. For anyone renting a vacation property like this, it is your responsibility to remember that others may have paid a lot of money to enjoy their stay, and to be considerate. Please respect the rules and regulations. We had a wonderful time and First Accommodations was a very professional company to deal with making our vacation easy and memorable."

"If you are planning a vacation in the Tahoe area, First Accommodations is the "Go To" place! This is the second time in the last year that we have gone through their company. We are normally hotel guests, so this process was different for us. We have been to the Tahoe area a number of times, so we knew ahead of time what the area had to offer us in the way of recreation and dining, but unaware of this "home away from home" lodging. Needless to say, we were pretty green at all this. From the planning stage, to us packing up to leave the property, it was a pleasant experience. And each time, agreeing that we need to do this again! The first was for a mini family reunion in a huge home, and this last one was just for the two of us. Either way, we were treated respectfully the same. Easy reservation process, owner was very professional and accommodating, properties were beautifully maintained, and other than food, it had everything that we could possibly need, and then some! We would highly recommend this company for your stay in Tahoe whether its for 2 days or weeks, I believe you will be glad you did. On the scale of 1-5 stars, 5 being the best.... First Accommodations gets our 5+ vote! Thank you for helping make our time away from home a most enjoyable one. We will be back :) :)"

"My family and I were planning a trip through First Accommodations scheduled for mid-late June to stay in the Lake Tahoe area. Due to COVID-19, as the state and county are not allowing vacation rentals, we had to cancel. Other companies I have dealt with canceling trips due to COVID-19 have been completely understanding and have not charged a cancellation fee of any kind. First Accommodations has decided to charge us a significant cancellation fee and I am extremely disappointed in their customer service."