Lava Massage & Day Spa

"I just had the stress-free spa package morning. I wasn’t sure what to expect after having a bit of a hard time finding the place. I hadn’t read the email that gives you directions to the 25th floor. Lulu was the only person there in the morning and she was very sweet. There was a bit of a language barrier; I tried explaining that I had stress hives all over and I wanted her to be aware. She didn’t seem to mind. We began the massage, there wasn’t any pain but I didn’t realize how tightly wound up I was. I cried a little bit and it was the best I’ve felt in a long time. Thank you! I would come back if I lived in Hawaii!"

"Had a couples massage and was the WORST massage I’ve ever had in my life. Not sure if the “therapist” has any proper training, she wouldn’t listen to me when I request something and she never asked about whether or not I wanted certain things, she just aimlessly did them without my consent and I am experiencing knee pain after the massage was over. It was unprofessional and very “mechanical” autopilot mode and not conscious or intentional massage with real technique, I was disgusted by the lack of her ability to listen to my needs and she just kept going to areas I didn’t want massage done to me and was massaging me super fast with knuckles and elbows only and doing monotonous strokes that didn’t benefit me whatsoever. The entire time I could not relax because of the quality of her strokes and technique even after trying to ask her to slow down she kept speeding up and using knuckles on tender areas. I felt worse after the session and even a bit violated, I wish I would’ve ended the session after 10min but I tried to trust that she would do better but it just became worse as it went on. It was the most frustrating, tense and atrocious experience. Waste of money and I will never go back there ever again. I am a local in town and I have had 100’s of massages in my life and I have never wanted to run for the hills mid massage session until I came to this place! Do not waste your money here! The therapist also finished a few minutes early and I saw her constantly checking the clock out of wanting to get my massage over with. It felt soo rushed at the end and she was wanting to cut corners and finish early and didn’t take any time to check in with me or even ask what a typical professional therapist would inquire about such as wanting to know if you have any injuries or areas of concern and where to stay away from, I told her I don’t want my arms massaged and she insisted to do my arms because she said my neck is tight. That is not a good reason to not listen to me! I know my body better as an athlete and it should be up to me where I want therapist to focus on! Terrible experience and the quality of massage felt very unsafe and unskilled and extremely careless!"

"I booked a couples massage and we loved it! I love the feeling of the spa, it’s in an old apartment building and going through the door feels like a home! Our massages were great, just what we needed. It was an authentic experience. Would definitely recommend this place to anyone looking for a wholesome massage experience."

"Went for the lava signature Facial. It was very relaxing and the staff were professional. The rooms itself are part of a apartment so it's more of a home style spa. I forgot to take a photo beforehand so picture attached is from after, but nice clean rooms."

"If you’re looking for a massage while visiting Hawaii, this is the place. Making an appointment on their website was easy. The studio was clean and the staff was friendly. The parking instructions were clear so there was no confusion upon arriving. They had different types of massages to choose from so you can’t go wrong. I definitely will be coming back here next time we are on the island."