Snorkel Bob's Honokowai

"So helpful! I don't remember the name of the girl but she was super helpful. We didn't exactly know anything about the tours and equipment and she went of her way to properly accommodate us and help book everything at a fair price."

"Rebecca made our day! She helped us pick out the perfect snorkel set to match our needs. She was helpful, knowledgeable, patient, and professional. She also made excellent recommendations for snorkel spots and locally owned restaurants. Thank you for the wonderful experience, Rebecca!!!"

"Great customer service. Took the time to figure out what was best for my family to make sure we had a great snorkeling experience. There are a bunch of different snorkel rental places but I’m really happy we went with this location. Will def hit them up next time."

"I have been coming to Maui since I was a kid. This was my 20th+ trip to Maui. For years, I have been coming to this very Snorkel Bob's location to rent my snorkel equipment. And now, this will be the last time I work with this company moving forward. Their equipment didn't work for me and my family - snorkels leaked water as did the masks. In addition, when I called to work out a situation, they didn't answer their phones. When they finally did answer, they said they couldn't help until I came in to discuss. When I went into the location yesterday to discuss my situation, they showed zero empathy and in addition, offered me little financial remedy for my issues. When someone reads this review, this will greatly impact others decisions to go here. I guess that's the price a business pays for poor customer service. Would not recommend this place to anyone. Find another local supplier that can help and be fair and reputable."

"Experienced snorkeler looking for quality upgrade to cheap equipment used for a few years. We snorkeled Maui on our own for 10 days but hated our cheap masks and snorkels from constant leaks, fitment issues and overall frustrations that slowly rob us of pure joy each time we are out. We stopped by and said we want quality gear cause it's worth the experience for us. The lady spent time with us making sure the right mask fit, the right snorkel worked for us and made us feel our investment was a good choice. The gear is awesome and we came in looking for top gear as we were tired of cheap equipment being a frustration on a magical day. We snorkel up to 3-5 hours a day on vacation everyday for some context. Comfort and fit really make us happy when you spend that much time in the water. The equipment is well designed and they have many locations. I really liked the service we got from the Honokowai location. To the person who helped us, many thanks for your patience and expertise. I was the gentlemen with the hat and blue face mask that was particular about getting teal colored equipment :)"