Japanese Auto Works and Service
About the Business
Japanese Auto Works and Service is a car repair institution located at 74-5518 Kaiwi Street in Kailua-Kona, Hawaii, United States. Our technicians are trained to dealership standards, ensuring the highest quality of service for your vehicle. We prioritize building relationships with our customers, providing a personal touch in every interaction. We never compromise on quality or safety, ensuring that every repair meets the highest industry standards. As a family-owned business, we treat every customer with respect and courtesy, treating your vehicle as if it were our own. While our specialty is Japanese vehicles, we also have expertise in Mercedes Benz and European vehicles. With diverse training and certifications, we have built a reputation in Kona as a trusted auto repair shop. Our goal is to provide dealership-quality services at affordable prices, prioritizing safety and quality in every repair. At Japanese Auto Works and Service, it's not just about fixing cars – it's about building trust, relationships, and bettering our community.
Photos
Location & Phone number
74-5518 Kaiwi St # C, Kailua-Kona, HI 96740, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Paulette and Hermin provide fast, reliable and affordable services. They took what I thought was going to be an expensive repair to my rear power lift gate and turned it around in a few hours I was expecting at worse case scenario a couple hundred because of how the bolt was originally welded to the interior frame of the lift gate but Hermin knocked it out quick. Considering another shop quoted me near $1200 to drill in a lower section of the frame, paint and weld a new bit in the frame I was absolutely floored by their professionalism and pricing. I recommended for all services even just your standard oil change because with their attention to detail they’ll be able to help correct something before it ever becomes a problem. See photo for reference."
"We love J A W S .This family business is number ONE, in my book. They are a small tag Team, that take care of their customers 100 %. Mahalo to Paulette, what a professional.They replaced my wife's Factory defective CVT Transmission.with 114k Miles. For 20% less than Tony Honda Quote. Our 2016 Honda Crv runs like new. Mahalo Mike"
"JAWS has genuine desire to do good, honest work. It is easy to get an appointment. Nice to find a business that respects your time and money and wants to get your car back on the road ASAP. Paulette is a friendly straight shooter, and will give you all the info to make a sound decision. Their work and customer service is top notch. Very thorough and professional which is rare for mechanics on island. The shop itself is clean and organized. Made a good impression on me. I recommend not taking your car anywhere else!"
"Great experience. I was able to get an appointment same day and the issue was able to be resolved with a solid explanation, transparency, and service. I highly recommend."
"JAWs is under new ownership and the new owner, Paulette, is fantastic. She was able to diagnose the issue the same day and fix my car the very next day and the costs were reasonable and fair. I highly recommend them!"
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