Massage Envy

"I went in for a massage and stated from the start that my calf was very tight as I am recovering from knee replacement surgery. And that my back was really hurting. This was prior to my appt. At my appt. They asked again and the lovely lady who checked my in, said did I have any issues with the massage therapist massaging other areas. I said no, I can't wait for my massage. He did a lot of my massage on my quad and knee cap (that left me hurting) the quad was feeling better. My calf felt better too. Sadly I did not get any massage except for my knee. And quad. I wanted a full body massage- and when they said what areas of concern or attention I needed I did say both my calf and back. Next thing I know my 50 mins is up and did not get any massage. Had I seen what time it was. I would have asked. When he had me flip over, I thought my back massage was about to start. But that's when he started massaging my calf. Don't get me wrong- my calf felt better. But I went in for a massage. Sadly by time I got to my car- my knee was in pain. I walked in with only discomfort. He did try to rub my back for 60 seconds. But I needed that massage on my back. So tight. I still tipped the guy 20 bucks. As I am not sure if it was the girl in front fault. Or his. As I did tell both my back and my calf. Not to mention I told her if he would have any issue massaging my feet, as I have psoriasis on one foot. I seen her note this. Guess I am just frustrated. I was counting on this massage. To make me feel relaxed. And not in pain. Maybe my bad ??"

"Been going there for a couple years now. The massages are good with couple different ladies booking hour sessions and 90 min sessions. However, they start later and finish early. One time going into my vehicle after a session the time was the time my session was to have been completed considering taking a minute, dressing, making another appt at counter. So prior to start of session I notice the clock time in the room in plain view, after session when looking to see the time the view is obstructed by a towel or one time a little stool. So they know what they're doing. But I can recall one lady was was not like the others, but only one time. I had other massage sessions when they let you know the starting time. Oh well, we should expect what we pay for especially if you want return business."

"That’s literally the best massage Envy branch I’ve been a customer of. They are very friendly and customer oriented! Things to improve: - too far away from me (I wish they had a location in South Kihei) - the schedule is too busy (to make my last appointment, I had to book it 2 weeks in advance)"

"The massages are amazing, but trying to get an appointment is very difficult and inconvenient. Every time I can, I get the answering machine. I’ve left messages and no call backs. They have an app and that this is completely useless when it comes to finding openings! They need to get it together!"

"Marie is fantastic! I start with that because I had to look long and hard to find any recommended names in these reviews. I had low expectations after reading reviews so I was very pleasantly surprised! She had a few unique techniques that I loved and just overall a very skilled massage therapist. Will definitely be returning to see her! Everyone at the front was super welcoming and helpful, as well."