IL Gelato Cafe Kahala
4211 Waialae Avenue, Honolulu, Hawaii, United States
About the IL Gelato Cafe Kahala
IL Gelato Cafe Kahala is a charming cafe located at 4211 Waialae Avenue in Honolulu, Hawaii. This is where the IL Gelato mission of “We make people happy” first began, and our journey of creating delightful gelato cafes started. The sit-down kiosk opened in 2013 and has since become a popular stop for visitors to Kahala Mall.
At IL Gelato Cafe Kahala, we are dedicated to serving delicious and all-natural gelato, alongside "Illy" coffee, Italian paninis, waffles, and more. Our goal is to bring happiness to our customers through our exceptional food and service. Come and treat yourself to world-class gelato and other delectable treats, all served with a warm smile. Experience excellence in every bite at IL Gelato Cafe Kahala.
Photos of IL Gelato Cafe Kahala
4211 Waialae Ave, Honolulu, HI 96816, United States
Opening hours of IL Gelato Cafe Kahala
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
09:00 - 21:00
Reviews of IL Gelato Cafe Kahala
"They add an extra $1 in addition to the price of the items you ordered and try to play it off as if it’s just the taxes! I ordered the 4 scoop gelato in a waffle bowl . The manager who assisted me told me it was 8.75 + 1 (waffle bowl). I paid but then later found they had charged an extra $1 that was not advertised. I tried to explain the situation and she was adamant in saying that $8.75+$1+0.50tax=$11.25. Instead of explaining how the extra dollar was added to my bill, she got defensive and kept saying that was just the tax, do you want a refund, and acted like they lost several customers cuz I took too long making my selection after I only tried 2 flavors before ordering The whole experience was extremely unprofessional! I will not be coming back!"
"This place is truly amazing! The Gelato flavors are on point! We had the Biscottino & the Tahitian Vanilla. Omg! Let's not forget about the fantastic service we received from Laura! Such a beautiful soul, absolutely enjoyed our experience!"
"Walked up to the counter while the 4 girls who were working (FOUR!) were in the midst of juicy gossip. 3 girls looked at me (made eye contact) yet continued to carry on in their conversation. While I was standing there waiting to order the cashier (I assume, she rang me up) finally turned around and took my order. That should've been my cue. I ordered a pastrami, sauerkraut and swiss panini. Instead I receiced a grilled panini sandwich sprinkled with paper thin pastrami scraps, very little cheese and sauerkraut. I had more sauerkraut than anything else even though that wasn't much either, and even that was over powered by all the bread. Do not order their sandwiches! Unacceptable IL Gelato Cafe! Is this how you make paninis? If so, remove them from your menu or label them properly such as "panini flatbread sprinkled w/ xyz." That's more appropriate and less deceiving to your customers. Maybe just stick to gelato and sorbet, cause your "sandwich" was trash. So disappointing."
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