Servco Toyota Windward 45-655 Kamehameha Highway, Kaneohe, HI 96744

"Excellent friendly service, however selections of cars and trucks were somewhat limited. You may need to put a deposit down to place a vehicle on hold which could arrive anywhere from 2 weeks to 3 months out. maybe longer if you're looking for a popular vehicle. Good luck if you're trying to get a van."

"This company is the absolute worst. I have had the same issue with a Toyota 4 runner that I bought brand new in 2019 that they haven’t been able to fix. They keep telling me to bring it in and that they’ve fixed it and it still has the same problem. I spoke with the corporate offices for Hawaii a woman named Kimberly who said that they can’t do anything and to just keep bringing it in."

"Oil / maintenance appointment was at 2pm and there was no line. Went to the air conditioned waiting room. About 4pm they had just started. The agent did come back and inform me of additional delays. It was finished about 5:40. The agent did adjust the bill, which I appreciated."

"It was a great experience everyone who I spoke to was very nice and patient. My sales representative, David Suzuki was amazing at explaining how the car functions and helping me with the process of buying it. As for the paper work process, Ross Yanagihara had explained the warranties and the paper work well for me to comprehend. It was an excellent experience!!"

"Servco Toyota Windward is great!! Four star is my "best" as no one is perfect (five star). I need to write my experience in a timeline manner, note that I am in Seattle, WA and Servco is in Kaneohe, HI: [Nov. 03, 2022] My Prius was rear-ended. I started looking for replacement vehicle. [Dec. 2, 2022] I saw this 2012 Toyota Prius Plug-in online and contacted Servco and saw this car on FaceTime. I am satisfied with the condition of it. [Dec. 5, 2022] Sales person is Jonah Libre. Another buyer made an offer on it and Jonah made the effort to text me about it. I turn to other Prius on the market. [Dec. 9, 2022] I noticed this car return to the market and asked Jonah, he said the sale fell through. [Dec. 12, 2022] I contacted Jonah and made an offer. Servco accepted my offer. Both Servco and I started this uncharted journey as I had never purchased car remotely and Servco had not sold cars remotely before. Jonah told me he will be away for a month and introduced me to his colleague John "Scott" Bly. Scott made it possible for me to put down deposit, mail me documents to sign and I mail them back with cashier check. [Dec. 27, 2022] Scott personally send the car to the ocean shipper (Matson). [Jan. 9, 2023] The car arrived at Tacoma, WA and I picked it up. It was by then I pleasantly found out: - The oil has been changed. - The tires are brand new. For a ten-year-old car, I must say it is beautiful. Servco did not hide any ding or dents on the car. They disclose what they know about this car and let me make the decision. I must appraise them for their honesty, extra efforts and friendly sales team."