Papa Johns Pizza

"To start, I went to the counter to order and the man working behind the counter had headphones in and was on his phone so he didn't recognize there was a customer until I said something loudly to him. Then, I ordered a meatball pepperoni Papadias, which I was told by the worker that he had to have his manager come forward and put a code in to re-access the ordering system. The "manager" comes out wearing what i can best describe as pajamas, and he was also on his phone while putting in the code to get into the computer. Once the code was entered and the order was submitted, I sat down to wait for my food and watched as the worker lazily played with his phone until he remembered that he had an order to put through, so he made the meal and put it in the oven. Once the meal was in the oven, the worker hastily returned to his phone and stayed on it until the order came out. As the order finished, I had to guess that it was my order because he didn't announce anything, he just dropped the box on the counter and went back to his phone. I grabbed the box and said thank you. Of course, he didn't reply with anything because he could either not hear me because of the headphones or was lost in thought while still playing on his phone. As I was leaving the BX area, I returned to him and showed him that he had cooked the wrong meal. He gave me a small cheese pizza instead of a papadias. I asked him if it was the wrong meal or possibly someone elses, and he replied no its a papadias, and that it was my responsibility to fold the small cheese pizza in half to create the meatball pepperoni papadias. Normally, one would get enraged at this level of incompetent laziness. However, it was actually so magnificently terrible that it was actually comical. That being said, the owner needs to clean house, there wasnt a single moment that even closely resembled customer service and the employees are severely harming your income as I was warned multiple times not to go to this particular Papa Johns because of it. The only reason I went was out of pure morbid curiosity, and I must say, you lived up to the hype. I would rather go to a rat owned pizza establishment with four teenage turtles working the counter than ever go back to this Papa Johns unless there are some significant changes to the policies, ethics, and staff. Now, if you'll excuse me, I have a wrongfully ordered small cheese pizza to eat."

"The worst pappa John's I have ever been to. Very disappointed in the quality of food and the attitude of one of the employees who called herself an area manager. Would not recommend this place to anyone."

"I had a terrible experience with Papa John's, both in terms of their food and customer service. When I asked for any specials, they provided me with a so-called special, but then I witnessed another customer being offered a better deal right after me. It made me feel excluded and left out. I won't be going back there again, and I suggest you go elsewhere too. Furthermore, the pizza I received was burnt, with very little cheese or sauce, and the staff just glanced at it, boxed it up, and handed it to me without addressing the issue."

"Ordered a large pizza, well done. Ordered came 1 hour late. Called the manager 20 minutes passed the delivery time and all I was told was there were no drivers and door dash was on its way. Pizza finally arrived, soggy, barely warm, with barely any toppings."

"General manager is very rude! No sauce on pizza We ordered an extra large pizza with extra extra cheese, sausage, bacon, olives, bell pepper, mushrooms with bacon and pineapple on on side with a drizzle of bbq. Tell me why we didn’t even get sauce on the pizza. They put jalapeños all over the pizza which is not what we wanted and no bbq sauce. We called the Hickman AFB and spoke to the general manager and complained. She told us she watched them make the pizza so they couldn’t have done it wrong( gas light much?!). She said we needed to give it back and then do a refund but it took like an hour to get someone to pick up their phones so we at all but 2 pizzas. We told her she could come back and get the other 2 slices but the general manager said because we ate most of the pizza that she couldn’t offer a refund. Which we didn’t even want a new pizza what we wanted was some money back because this pizza was not worth 56$ and definitely we didn’t get what we ordered. We told her we would complain to higher up and she said the call will only go to India! Like I said, she’s rude! Look at this dry pizza below and tell me if this was worth 56$"