Floor & Decor 3075 North Rainbow Boulevard, Las Vegas, NV 89108

"Kayla is great at customer service. Give her a promotion!"

"I know I went to Mr. tile because that’s what Google told me about but if you’re looking for a discount and for to be right then in there you will you need the product right then there I prefer you come to floor and decor there is a guy named Ricky Who really helped us out near rainbow. He was showing us all the different types of tiles I like the tiles are right there for us to just grab I like that they helped you to get a good discount show you the sales that they had. They have a lot of good stuff there. If you’re looking to grab stuff right away, this is the place for you."

"Tony, Irish and Jeff provided invaluable information for my shower renovation. As a novice do-it-yourselfer, working on my primary home, I wanted to be sure I was doing everything properly. Irish pointed me in the right direction, Tony provided all the important details, and Jeff assisted with some final details as well as helping me load my purchases onto my Jeep. Great teamwork, knowledgeable associates, great customer service and dog friendly, to boot!"

"My wife and I picked out some tile, made sure they had enough for our project and even called the store the next day to verify they still had enough on hand. We arrive 30 minutes after the call to pay for the order, they tell us they don't have enough material to fulfill our order, begin to double check if they had sold some inventory before we arrived and that wasn't the case. They then checked quantity on hand at another location, determined their Summerlin location could fulfill the order. We asked them to physically check inventory to avoid the same mishap, they confirm they did and we prepaid for the order. Now believing we have everything needed for the job, we have the contractor come out and start demo for the new flooring. A day later we get a call from the Summerlin location stating that they also made a mistake and don't have enough tile to fulfill our order either. They tell us they can order more and possibly have it shipped in within a few days. We went into the store today to check on the order, they said it hasn't been picked for transfer and will most likely be another week and a half. My wife and I took it upon ourselves to start calling all four locations ourself to check inventory, die lot and caliber to see if we could piece the order together and that didn't pan out. Very disappointed as my home is torn apart and nothing I can do about it. This store lacks professionalism, nor did the manager display any empathy towards our situation."