Service Department At Lexus Of Henderson

"Saturday 03/16/2024 my husband and I came for the 10,000-mile service for my RX350h, and Alberto Araujo warmly greeted us and checked us in when we arrived. Alberto’s customer service was excellent! He offered us a loaner car and was very thorough in explaining what would be done with my car. We truly appreciate his exceptional customer service!"

"I had an outstanding experience with the Service Dept at Henderson Lexus. The service manager Stephen always does an exceptional job in making me feel valued as a customer. Stephen goes above and beyond to make me feel welcomed and gets me in and out as soon as possible. Big thanks the Stephen, his service team and technicians for their first class level of customer service and satisfaction."

"Just a warm welcome, professional and detailed experience! I showed up at my scheduled time and the service agent was waiting for me and took me to their waiting area(s) 3 of them all with refreshments, TV and comfortable seating. David my service agent explained what they would be doing to my car and an hour later he returned with the paperwork and a clean washed car. Not many other businesses with this type of attention."

"I called on 1/31 for a 2/2 scheduled appointment for my RC200t coupe. George handled the maintenance efficiently! I was very pleased and happy with the service that George provided. He’s very professional and delivers quality work and would gladly recommend him to anyone who is looking for an honest and trustworthy person to do the job! Highly recommended! Absolutely stellar experience and very happy client!!! Hands down!!!"

"I have been going to Lexus of Henderson for over 9 years and David Torrella is one of the main reasons. His team at the service department always ensures great efficient customer service. They are professional and make you feel confident your vehicle is in great hands. They always make me feel that honesty and integrity are their goals when it comes to caring for my vehicle. I would not go anywhere else."