NAPA Auto Parts

"Ed went above and beyond to make sure I had the right part and next day pick up for a part I haven't been able to track down in my travels. Thank you Ed, John and the rest of the guys here at this Henderson location. You guys are awesome! Thank you for your time and effort in getting me the right part, on time."

"Nice people in here, clean store and very helpful too!"

"Don't waste your time. They don't know what they are doing. Napa is usually pretty good but this store is a big fail."

"I do like the quality of parts from Napa as they are better then most stores. My complaint that put them at 2 stars was the manner in which my item was delivered in and the complete lack of customer service/ support that was given after I contacted Napas customer support. I was told the only way to deal with the issue was to call during the hours of either 8 a.m. to 4 p.m. or 5 p.m. can't recall which nevertheless there was no feel of sincerity or anything in the email. I have a big issue with the hours cause I work Monday through Friday and typically get to work at 6 in the morning and leave between 6 and 8 at night. This then means I will have to call while at work to try and deal with it that way. Unfortunately for me it's a bit inconvenient. Anyways keep in mind the item was delivered by Napa while I was at work and my wife was there for the delivery. The delivery driver and his Co worker had both told her that everything was in the box and its completely undamaged. My biggest concern with the items being thrown around is the worry of bolts for this item. It is a engine lift that absolutely needs the correct size and strength bolts installed in the correct spot."