Barnes & Noble

"2 story , super clean store with a cafe☕️ plus kind & helpful staff. They had a whole calico critters section too! Would come back for sure."

"My first and last time going to Barnes & Noble. Terrible customer service. Employees seemed rude and acted like they were bothered when I asked for help. Escalator was out of service, a big deal for those with mobility issues. Check out line was ridiculously long. They have seven cash registers but only two cashiers on a Saturday morning. There were 25 people in line who waited 20+ minutes to purchase a book! I could have driven to the library and back in the amount of time it took to check out. Poorly managed store. Next time I want to buy a book... I'm going to Gress Roots Books in Reno! Grass Roots Books employees are friendly, fast, efficient & professional. 1 star and 2 thumbs down for Barnes & Noble in Reno."

"Very busy but very clean and well stocked store. The Starbucks store inside is a good spot for reading and studying. Who doesn't want a brownie latte and good book??? Nobody, that's who."

"Stepping into Barnes & Noble feels like entering a sanctuary of knowledge and imagination, a true bastion of wonder in an increasingly digital world. It's heartening to see such a vibrant brick-and-mortar bookstore thriving amidst the sea of online retailers. The mere existence of Barnes & Noble is a testament to the undying allure of physical books and the unique experience they offer.During my latest visit, I stumbled upon an incredible find in the games section—a Go board. As an enthusiast who has been on a lengthy quest for the perfect board, this discovery was nothing short of serendipitous. Online shopping, with its often deceptive images and descriptions, had left me wary and wanting. The ability to physically hold and inspect the Go board before making a purchase was invaluable, a luxury that only a store like Barnes & Noble could afford me.But the wonders of Barnes & Noble don't stop at the books or games section. The store houses a Starbucks that serves up delicious beverages with impressive speed, adding to the overall experience. It’s a place where you can lose yourself in a good book or a challenging game, all while enjoying a perfectly crafted coffee.In a world where digital often dominates, Barnes & Noble stands as a beloved haven for those who appreciate the tactile joy of a book, the strategy of a board game, or simply the pleasure of a well-made coffee in a welcoming environment. I love this place for preserving the magic of the bookstore experience, ensuring it remains a part of our lives and communities."

"Everyone is so nice and friendly here. Even at the Starbucks! I actually prefer going here just because the baristas are sooooo much nicer and they actually make your drink right. The Barnes and Nobles employees are all amazing. They are knowledgeable and helpful. If they can't find a title in store for you they are quick to make sure it gets to you as fast as possible with little to no effort from you except for payment. Its a great atmosphere and great customer service."