Eden Prairie Heating & Air 16051 Berger Drive, Eden Prairie, MN 55347

"Our 17-year old furnace stopped working in late December. I tried fixing it myself through YouTube and HVAC forum research, to no avail. After buying and replacing a part, I finally broke down and called in reinforcement. Tom Schneider has entered the chat. I called him around 6:30 pm on a weeknight, and he was over to our home in Eden Prairie within 25 minutes. After 45 minutes of diagnostics, he had fixed our furnace. A few things I appreciated about Tom: 1) He has a wealth of experience (35 years) working on heating and air. 2) He is local and self-employed, not part of some big national operation. When I called his numer, he picked up (not some dispatcher from a remote location). 3) He is honest and transparent. He did not even remotely hint or suggest that I should replace our furnace, which he could easily have done in light of its age. 4) He talked me through what he was working on and what his solution was. He also told me what could go wrong in the future, for me to be prepared for that. 5) His pricing was reasonable for an emergency call."

"Had a problem with my furnace attached humidifier. Tom was out within an hour, determined what the problem was, went and bought the necessary part and repaired it. We now have a working humidifier and the air in the house is much better. Would not hesitate to recommend Tom to any of my friends. Thanks, Tom. Much appreciated.."

"Our AC was broken and I contacted Tom on a Monday morning during a record-breaking heat wave that had been going on for a week and would continue for a few weeks. I originally had called Centerpoint and the earliest they could schedule a visit was 10 days out. Tom said he probably wouldn't be able to make it until Friday at the earliest (which was still several days before Centerpoint could come out) but I received a call later in the afternoon from him that he had an open window! He was very professional, courteous, and knowledgeable, and quickly figured out that it was a blown capacitor on our end. He even humored me asking him to do a check on the refrigerant because a previous AC repair guy had mentioned that we may need to replace our entire AC. If we ever have any future issues with our AC, Tom is our go-to-guy! I would highly recommend Eden Prairie Heating & Air!"

"I have never written a review before but felt compelled to write one about Tom. He was amazing! I called at 7:00pm on a Sunday, we was able to come the next day, didn't give me the run around and was able to fix my AC unit. His prices made me happy too! I will definitely use him again and already gave his information to several friends."

"Tom is genuine, knowledgeable, and very capable of repair work. Not that I ever look forward to unforeseen issues with our HVAC system, but if and when they do occur - Tom is our go to person. He will give you an honest assessment of this issue and a plan for how best to take care of it. Highly recommend him!"