Northeast Las Vegas VA Clinic

"Dr. Graniello walked into the room, didn't introduce herself, walked over and grabbed my ear, looked at it, looked at my other ear, still did not acknowledge me but talked to the NP, she then looked at me and recommended I not lift heavy things, can't help sneezing, & coughing, what are you going to do she asked. At this point I told her I didn't know who she was, she replied she had seen me before, I told her that was not the case and that I felt her tone was extremely loud and condescending, felt like I was being talked down to. She said she was there to educate me. I told her I had never seen her before and that her tone was extremely abrasive and unprofessional. I told her I would like to be seen by someone else. She turned away from me, told the NP I'm done with him. Completely ignored me. Then she turned and glared at me with a threatening look. I felt very unsafe to be in the room with her. All this can be verified with the NP that tended to me."

"I've always experienced great care and prompt service. The staff are fantastic! Be advised- although they open at 0630, they do NOT admit walk-ins until 0800."

"I have visited this location many times, and I’ve always received professional, swift and timely service and appointments. All of the staff is very invested in making my experience the best. I have expressed concerns, and they have always made sure that my needs are a top priority. All of the conversations I’ve had with all of the different departments has been clear and great. I actually look forward to attending my appointments. I really like the greeters at the door they make you feel like family and help you through the registration process. The small conversation really breaks the ice and puts you at ease. The service is streamlined and appointments have always been right on time. I feel comfortable communicating with them all of my healthcare needs. Thank you for being a great resource."

"The northeast Las Vegas VA clinic is very clean up-to-date and Have security. You are still required to wear mask to enter this VA Clinic. There was plenty of parking and the facility was slow at the time of The Visit which was 1:00 p.m. midweek. Was a walking for a regular blood test and only had to wait 20 minutes."

"I've been coming here for a few years now and they're definitely not how the VA is perceived. The staff is friendly and wait times are minimal. I've never had any issues with them. I get served promptly and efficiently. I came here most recently to get a couple immunization shots. I walked in without an appointment, talked to the clerk, waited less than 10 minutes to see the Doc, and was finished soon after that. They will accommodate you as best as possible. All you have to do is communicate and be reasonable with your demands. The negative image the VA currently holds does not hold with this clinic."