CVS 5019 South McCarran Boulevard, Reno, NV 89502

"Don't come here for your prescriptions. Not only did they CANCEL my last Rx without knowing who did it or WHY(which is a HIPPA violation), every time I do try and come get my Rx there is a line of 5 people and 1 tech who moves at a snails pace. Their hours are from 20 years ago and I feel like I would rather be in pergatory at the DMV then this suffocating Hell. Get more techs or shut it down. The staff aren't deserving of the torture and the customers sure don't deserve it either! DO BETTER!!"

"Long wait times and disrespectful staff. My daughter has cystic fibrosis and her medication is not always in stock, and we are constantly given horrendous attitudes when inquiring about availability of medication. Go to the one down the street"

"The old white dude that works the counter at the pharmacy is literally the WORST. He needs to be fired asap. I’ve had so many bad interactions with him that I can’t even list them all. He can never find my prescriptions or just says that they don’t exist. One time all he had to do was refresh the computer screen... I always have to have whoever else is working get involved if I want anything to get accomplished. It blows my mind that someone that incompetent can still have a job. Especially one that involves peoples medication and health!! Today I overheard him telling someone that “one day shouldn’t matter” when he couldn’t find the prescription… Seriously?!?! Once I figure out his name I’ll make sure to add it to my review. But he’s the grumpy old white man with the messed up arm. And no I’m not complaining because he has a handicap. I’m complaining because he is the worst human I’ve evert met."

"Grace, who was working by herself, was extremely helpful. Got my mom something from the back because Grace knew they had it in stock but it wasn’t on the shelf. Thank you Grace!"

"Jeff is great, but their return policy is terrible. CVS charged us $74 for a med that costs $9 at Wallmart. When I attempted to return the unopened bag and unopened bottle, I was denied a refund. We are moving all our $1,000/year business to Wallmart."