Bogart's Bone Appetit 1930 Village Center Circle, Las Vegas, NV 89134

"The turn over in groomers seems to be consistent. I have had my appointment cancelled the day of, upon arrival, three times after confirming the day before and scheduling weeks in advance. The third time this happened, I was offered $5.00 off my next appointment, but I do not plan to return. I asked that the owner call me to go over my concerns to, hopefully, make things right and I never heard back. The receptionists and groomers are usually nice, but the owner doesn’t seem to care about customer service or handling ongoing issues."

"It's a small boutique type pet store. It has a decent variety of food, but collars and harnesses is a smaller selection. I did not like that lots of more than half the selection of food did not have visible price tags. However they seem to have a good choice of specialty dog treats that have very reasonable labeled prices. They offer grooming as well."

"Reading the previous review, it's clear to me that this business doesn't put their customers first. We took the time to show a previous picture of our dog, letting the groomer know exactly how we wanted his face/head groomed. The one thing we told the groomer (Anthony) was do NOT shave our dog. Didn't get a call before they shaved him completely. And then when we asked the store manager about it, she had the nerve to tell me that his back paws were matted and that was their justification for shaving the rest of his body, including his head. Ridiculous!! They just do what they want here. And on top of that, charged $25 more than we've ever paid, because he was "matted". When we talked to the manager (who talked to the owner) about it to see if there was something she would do to try to make things right, she was completely unwilling. We didn't ask for a full refund, just something! Do yourself a favor, go someplace else! I've added a picture of how he looked when he went in, what we asked for and what we got. Inexcusable."

"Came here for the good reviews but left speechless my emotions where everywhere.. its like there is nothing else to do other than man/woman up, they shave my puppy fur hair ALL OF IT, his hair head is uneven, just looks bad, why would a groomer do that to a furry little guy ITS TRAUMATIZING FOR US PET PARENTS! I specifically said how I wanted his hair and showed pictures!! I'm just sad. 1 star for good costumer service. I'll post pictures.."