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Bright Health
8000 Norman Center Drive, Minneapolis, Minnesota 55437
About the Bright Health
Bright Health is a leading health insurance agency located at 8000 Norman Center Drive in Minneapolis, Minnesota. With a focus on providing affordable and comprehensive healthcare coverage, Bright Health offers a range of insurance plans designed to meet the diverse needs of individuals and families. Their team of experts is dedicated to helping clients navigate the complex world of healthcare and find the right insurance solution for their needs. By prioritizing innovation, transparency, and customer satisfaction, Bright Health is committed to ensuring that all members have access to high-quality care and services.
Photos of Bright Health
8000 Norman Center Dr Suite 1200, Minneapolis, MN 55437, United States
Opening hours of Bright Health
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
Closed
Sunday:
Closed
Reviews of Bright Health
"Bright health has the worst customer service I have ever dealt with. I have been getting the run around for a refund for a payment that this company took from me about a year and a half ago. Now the customer service phone only takes voice messages that they never return."
"Bright Health does several things well. 1) You can get support on the phone within a reasonable time and actually SPEAK to customer service. 2) If you are having an issue with a provider overcharging after a claim has been denied Bright Health customer support will stay on the line with you and contact the provider billing directly so everyone can talk on the same call so there is no back and forth regarding the status of the claim. I really appreciate this level of support. 3) They truly audit claims and actively look for overbilling which saved me out of pocket money. 4) Their website actually works. Don't underestimate the value of this. It saves time when you are looking for information. I highly recommend this insurance and their customer support is top notch."
"Even though Bright Heath Care offers decent insurance, their CUSTOMER SERVICE IS THE WORST! I have been questioning a charge on my account since August 2022 and still no updates as of Feb 2023. When calling the customer service number, I am told over and over that my call will be escalated and sent to the appropriate department and that I will receive a call back within 24 to 48 hours. I have never received a return call from them. The charge has now been sent to collections. No answers from Bright Health Care regarding this situation."
"If I could leave negative stars I would! Moved to new State bought brighthealth care insurance - they denied claims saying I had no insurance.- yes I do have paid statement. They have been working to fix this issue for 6 months. Got one letter in all that time and no follow-ups. All calls are in the Philippines and they can do nothing. Beginning to think this is a scam of a company. Do yourself a HUGE favor and RUN from Bright Healthcare and get a real insurance company - I still have NO resolution since 2021."
"Bright Health was the best insurance experience I've ever had. Their website actually made sense and was easy to navigate. The one downside is that they are smaller and don't work with as many providers yet, but all my main services were covered. I had to move to a different insurer due to employment this year, and I definitely miss this company compared to the one I have now."
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