United States Postal Service

"I attempted to pick up keys and the woman rudely talked down to me during the entire experience. After I filled a form out, she ripped it in front of me and told me I could not pick them up."

"Had an issue not receiving my mail. Went through the THREE DAY long process of awaiting a call back. Finally get a call from a very condescending post office worker saying it's my fault for not checking mail often enough. I apologize. He says I'll be receiving my mail again now. Month passes, still no mail. Now I have to make another 3 day long request just for a chance at getting my mail. Currently awaiting important documents in the mail, so their incompetence has greatly impacted my life in a negative way. If you're planning on moving to this area, DONT. Mail service is completely unusable. Makes you wonder where are the taxes go in this area. EDIT: After posting this review they reached out within one hour. I guess just leave them a 1 star review if you want to get mail in this area."

"Very friendly staff who have always done all they can to help me when I need it. Sure sometimes a package has been delayed but after talking with someone they've always been able to either find my item or refund me. They've even given me tips on how to get things sent easier."

"I am very disappointed in our US postal service you can not contact anyone no matter how badly you wanted to the only way you will get to talk to anyone is going in person but of course they open after you go to work and close before so if you work normal hours there’s LITERALLY NO WAY FOR YOU TO SPEAK TO SOMEONE. All I wanted to know was if I could come pick up my package because they said they could not deliver it after they already started to send it to the wrong address once in a complete different side of the state. I am just very frustrated there is no clear communication or even an effort at clear communication or the effort to make sure customers are able to reach someone to talk too in the “Customer Suppor” area."

"My package was bouncing around for awhile so I looked into it and realized I put the wrong address. It was set to be delivered to the wrong house today and instead of just being able to call the Rogers post office and fix the problem, I had to use an automated voice call and all they would say is "Congratulations your package will be delivered today!" That's exactly what I want to hear right now as I know someone else is opening the father's day gifts I ordered weeks ago for my husband and step dad. So thank you for being absolutely no help. But at least your did your basic jobs of delivering the package."