Lovesac

"It's fine. Went here with my wife who wanted to show me in person how awesome these ridiculously expensive couches are. 2 staff on duty. Not even one got up, both said hi and that's it. I mean... I don't like high pressure sales but if I'm gonna spend 7 grand on a couch that's worth 3, 4k max... I'd appreciate some knowledge and service. But I digress. Will probably buy from Pottery Barn instead. 7k gets full leather and while I can't put speakers in the headrest, I can look darn classy anyway."

"Bri (sales associate) was wonderful. She couldn’t have been more helpful."

"When I went into the store at Ridgedale mall, The sales Rep Jordan was wonderful! Very personable, very knowable and helpful. He made buying this couch very easy. I did receive a damaged wood piece. Please see photo. How can you fix this?"

"I had a pillow cover I needed to return from an on-line purchase. I went to a Lovesac store to return and purchase what I originally intended. I was first told I could not do my return in the store. The employees were not sure how to do the transaction but were able to get it done. I don’t like the fact that I can purchase from the store but a return is not to be done there (I was reminded of this afterwards). The visit to the store did not leave me with a good feeling, I felt as though I was a bother."

"Great team at this location. We worked with Jordan and Victoria. Both of these employees had excellent ideas for maximizing our couch. We came in with our desired measurements and together we developed the best configuration for our space. Product arrived in less than a week even though we were quoted two weeks. We hired assembly support from a third party to put the couch together, I recommend this if you can swing it. We’ve only had the couch assembled for a few hours but love it so much already!"