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Williams-Sonoma
12251 Wayzata Boulevard, Minnetonka, Minnesota, United States
About the Williams-Sonoma
Williams-Sonoma is a renowned institution located at 12251 Wayzata Boulevard in Minnetonka, Minnesota. It is a one-stop shop for all your culinary and home needs, offering a wide range of high-quality kitchenware, cookware, furniture, groceries, and home goods. Whether you are looking to upgrade your kitchen essentials, furnish your home, or stock up on gourmet ingredients, Williams-Sonoma has everything you need to create a stylish and functional living space. With a reputation for excellence and a commitment to customer satisfaction, Williams-Sonoma is a must-visit destination for those who appreciate quality and craftsmanship.
Photos of Williams-Sonoma
12251 Wayzata Blvd, Minnetonka, MN 55305, United States
Opening hours of Williams-Sonoma
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Williams-Sonoma
"I had an issue with an All-Clad Copper Core pan I purchased online and picked up at the Edina location. The pan was warped from the factory. After checking their stock, they noticed the others were defective as well. I checked for locations that stocked this item and found this store. When I called Ruth was quick to take my information and call me back after locating a pan that was not defective (this should not take place with All-Clad or William-Sonoma). After I explain the situation and that I would be making in exchange her attitude completely change. She advised me it would be best to return the defective pan to the Edina location and pick up the new one there. She told me about their policy and that their store would have to take a hit for the return and she would not get credit for the sale. Quickly, the focus became on her, the sales person not getting credit for the sale and not taking care of the customer. There was no part of the conversation after that point where she was focused on the customers service. Towards the end of the conversation, when I was explaining I would just return the pan because I was getting frustrated and did not want to do business with them anymore. She hung up on me. I called back and talk to Sue the assistant manager. After again, reiterating their policy and why their employees would try to sway us to be inconvenienced to benefit their store. She did end up making the exchange. At the end of the transaction, I was able to get my pan exchanged but not after going through great inconvenience. I will never step foot in this location again, and will always put Williams-Sonoma at the bottom of the list when looking for quality products when other competitors like Crate & Barrel have offered exceptional service. I expect a lot more out of this company than what I received."
"Great customer service from Keven. He helped me with the purchase of a new Breville coffee grinder in Breville drip coffee maker. Extremely knowledgeable and accurate about the coffee makers and grinders."
"Great service from Gabi helping me order a skillet and a stock pot for delivery. Afterwards I had some additional questions about a vitamix and was lucky enough to speak with Charlie who is an absolute treasure. He has a wealth of knowledge about vitamix products and other cookware lines. I really appreciate all the info he shared with me and for being so helpful. Williams sonoma is lucky to have them both."
"Love Williams-Sonoma. There are many items for the house. The selection is very hard to choose from. I finally found the item I was looking for. The employees are super happy to help you out with whatever you're looking for. I'll be back!!"
"Good location, always very clean and well-stocked. I only docked a star because the last time I went here one of the employees followed me around the store and continuously asked me questions. There is a fine line between polite attentiveness and just badgering customers, and this place leans towards the latter."
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