Sanford Medical Center

"Yea I don't like it! I have tried to report a doctor and they say they will call you back in 24 hours yea right what a joke that is! I left patient relations a message to call a month ago and still haven't heard from them !But yea I don't know why they just didn t remodel the one downtown now that is a very nice hospital and not only that we have nothing on the north side for medical especially on the e weekends no walk ins over there either its not fair for the people in the rosewood nursing home"

"I have tried to give Sanford the benefit of the doubt about having an amazing birthing experience. We have had nothing but problems since I have had my son. Recently, my son received surgery at the main Sanford building off of I-94. He was the first procedure of the day, and we had to arrive at 5:30 for a procedure at 7:00. First of all, it was the doctors first day at Sanford (which was not disclosed to us), the doctor was 35 minutes late to the procedure, and the procedure took an hour and 45 minutes and we were told it would be 20 minutes tops. Following the procedure my son was taken to the PACU, which only one parent is allowed in, and that is the stupidest rule. About a week after the procedure I had reached out to his ENT doctor (who was not at his procedure and did not do his procedure), about some symptoms he had been displaying. Upon the response, we had found out that there had been minor complications during the procedure, and that is why he is displaying the symptoms. After discussion with the anesthesiologist, we were told "the complications were not disclosed with you as they happen often and we did not feel as if they were important enough to disclaim with the parents." We were told that his airway collapsed twice by the way, (which I think is a pretty important thing to tell a parent). After discussion with all the correct people, I had reported this to patient relations where I was told it was still under investigation as the first people that took a look at it, did not think anything deemed to be out of practice. I was also told that they only read the write up from the procedure, in which the complications were not noted anywhere in the write up. Now we are told that the report to patient relations will get pinged to the correct person and it will take a few days to "review" the notes from the day. We are very frustrated in the way that Sanford has handled this procedure and the complications during the procedure, and how they think it is okay to sweep them under the rug. My son is still having complications from his airway collapsing, and is still wheezing for air (which is a long term effect of this complication, that we would of never found out about had I not got ahold of his ENT doctor). We are VERY frustrated and disappointed with Sanford, and will be taking ourselves and our children to a different hospital."

"My experience at the Sanford Hospital in Fargo was terrible. My boyfriend brought me into the ER as I had ongoing symptoms that were worsening. I am only 28 years old and I was having difficulty walking. I couldn't stop sweating and I had a terrible migraine. I was lightheaded, dizzy, extremely weak and felt exhausted. I had been doctoring regularly for ongoing health problems that were not yet resolved. According to prior labs from doctor visits from the last year, I had elevated inflammation, an elevated platelet count, and elevated cortisol levels all for several months. The ER doctor I saw accused me of lying about my symptoms, accused me of making them up, and asked me why I was even there. He told me he only deals with heart attacks, then very sarcastically asked me if I was having a heart attack. He tried blaming my problems on depression. He asked me twice if I was pregnant and also had an ER nurse ask me, as he did not believe me. He did a pregnancy lab test on me without asking, after I had already told them that I knew I was not pregnant, and of course it came back negative. He never looked over my medication list nor did he once ask me about my medications. My boyfriend and I wanted an MRI ordered on my head, and he flat out refused. Whenever my boyfriend or myself would try to talk, he would almost immediately cut us off, and didn't want to listen to anything we had to say. The whole time we were in there, we could very loudly hear staff goofing-off about inappropriate things in the room right next to us. It was still going on when we left. It was very unprofessional and a waste of their time on the clock. The doctor told me that he couldn't do anything for me. He refused to do any further labs or any further tests on me, and sent us on our way. We both got very vocal about our frustration, disgust, and disappointment with the service there, and were followed out very closely by a security guard, almost all the way to our vehicle. I was in tears as my legs felt so weak; I was still having difficulty walking. I felt like death. The next day, I was able to get in with my internal med doctor at Essentia, who actually listened to what we had to say, and immediately ordered a head MRI. I later found out that I have a pituitary tumor that will require surgery and/or other treatment. I DO NOT recommend taking anyone to Sanford Hospital in Fargo. It was the first time in my life having to go into the ER, and it was a terrible first-time experience that I don't wish on anyone."

"First experience was good the Doctors was kind appeared to be a bit stressed and feels as if he could not speak up to his superiors to let them understand that they may need to spend more time with the patients so they can figure out the proper problem. He appeared to mean well and even stated that in this hospital they are more organized and better functioning than other hospitals. A Lady from the front desk stops by to sign the billing we were wanting to assist and sign the forms and the lady did not allow the papers to be signed by me her husband when asked why she said that, “ I am not her (My wife’s) power of attorney. The lady stated that she was going to put down that the signature was refused. She was asked if she could make note that we were not refusing to sign the chance for her husband to sign was just rejected by that staff. And now on the 27th of December of 2023 my wife was quickly taken in to a room for chest pain and staff attempted set my wife up for labs and in the process they dropped a vile of blood on the floor and I informed the nurse and she just appeared to step over the blood tube and assisted the other nurse… The other nurse being a male nurse just picked up the vile and threw it on the bed where my wife was at. It appears as if he would have used the vile just that my wife’s vains were too small to allow the vile to be used… The Mess in the pictures could be because the workers dont care, are too rushed, or have a lack for safety and cleanliness The toy was mentioned to the staff and they decided to say it was clean and left it in the room with us… This is a lack of wanting to take accountability and clean the facility as they go. Either the nursing staff is over worked, their scared to speak up because the hospital pays their bills, but they need to slow down and exercise the power of care on both sides starting with well whoever cares most"

"I don’t know where all these bad reviews come from but this is one of the best hospitals I’ve ever been to. They’re very thorough. I went in for food poisoning and was seen almost immediately. They found my enzymes elevated so they kept me in the CDU were all the RN’s were very attentive and nice. Never felt forgotten about or ignored in my 3 day stay. They just thought I could have a heart attack and gave me thorough medical care so I don’t imagine them not giving top care for those actually having one. This place is what healthcare is supposed to be."