Ramada by Wyndham Spirit Lake/Okoboji

"Nice location, clean rooms would stay there again. Asked how much for a room the lady said $90. I asked if there was a discount for a veteran or a state employee, and she said $70 or $79, I said great. They changed $99. Noticed they charged me that right away, no receipt. When it was time for us to leave, no one at the desk just a box to put your key cards in. They did have a nice breakfast bar scrambled eggs, sausage links waffles cereal and different coffees and juices. Would stay again but ask for a receipt right away."

"Very disappointed in your hotel! Don’t charge people full price for one of your rooms and then you don’t have all the amenities that you advertise on your website like a hot tub. That’s the one thing I look forward to when I go to a hotel is a hot tub. Very disappointed to find out that you didn’t have it open. Plus, the fact your room smells of dead fish and your continental breakfast was disgusting. I won’t be coming to your hotel again! Your front counter clerk, a white gentleman made a comment to my Asian girlfriend that he didn’t recognize that she had an accent. As if that matters and very inappropriate"

"This place was amazing!! The staff was amazing, I'm not sure of her name, but the blonde woman, I believe she had some piercings and glasses was absolutely the sweetest, made us feel very welcome, she treated us as if we weren't just a customer, she accomadated all of our needs, I believe she deserves a raise! By far one of the sweetest hotel clerks I've ever seen. The rooms were clean, pool was clean, and the breakfast was delicious! But for real, that woman works her heart out ."

"Decent hotel for the price but a little sketchy. They tried to charge me $200 for smoking in a nonsmoking room when I don’t smoke. Hmmm. I guess they are planning on a certain number of people not noticing?? Owners response is based on an alternate reality. I never placed bags over the detector. Simply put some electrical tape to block the flashing light as I slept. They are simply trying to justify their poor actions. Too bad they are like that as it’s a good location."

"Excellent service from the lady at the front desk. (Rebecca I believe was her name) From calling to see if any rooms were available to arriving and checking in. She couldn't have been more helpful and pleasant to deal with! Great customer service, thank you so much!! The whole staff was very pleasant to deal with and very accommodating! Thanks again!"