Gwatney Collision Center

"I am completely satisfied with our experience with Gwatney Collision Center. They were very professional and kept us updated on the progress of the vehicle. They also went above and beyond to make sure our insurance was on the same page as them. Thank you Gwatney for your service."

"DO BUSINESS WITH THEM YOU WILL BE HAPPY!!! Anytime you’re having to come out of pocket and are down a car can be stressful. The empathy and awareness of small details make you feel apart of Gwatney’s family. We hit a deer and my truck took a bad beating I honestly couldn’t imagine it looking the same again. From the moment I spoke with Gwatney Collision Center in Jacksonville I knew I was in good hands. Melissa and Mary look beyond just us as a customer and took into consideration my family needs and wants and what worked best for us and not the company. We live 2 1/2 hours away from this body shop and they still came to us and pick up our car and made sure the times matched because they were aware of our children having school WITHOUT US MENTIONING IT. This shows that they either have grandchildren or are mothers themselves. Either way it goes I felt part of the family. Amy had just came back in from surgery but was handling us as if she did not. Amy is a strong minded woman who works in the body shop who goes above and beyond to make sure you know what step of the process your car is in. Trish is smart and knows A LOT about the business and will not tell you what you want to hear but what is best for you even if they make no money from the deal. She treated us as if we were her own family and she didn’t even have to do that. Jeff is the manager and you couldn’t even tell he was because he is hands on with every department and treats everyone as if they all hold the same responsibilities. This business is ran how a business should be ran!!! Especially when your going through hard times and may need someone to explain more, be patient and honest with you. They are fast and will not do wrong by you and that is very important! I am blessed to do business with them and I strongly recommend you do so as well. Hopefully my review will help have a blessed day and Merry Christmas"

"They did a wonderful job repairing my vehicle after an accident. Great customer service and automotive team."

"My experience with Gwatney Collision Center was wonderful. I didn't recognize my car. I've been in a rental car for a month but it was worth the wait. My car looks like a new car. I love the work and expertise they put into it."