Firestone Complete Auto Care 1006 West Main Street, Jacksonville, AR 72076

"I've been going to this Firestone for a few years now. All employees are very nice and friendly and service is quick and reasonably priced. I usually work with Mr. Will. He's always very kind and considerate and always makes sure you understand everything going on with your car. He gives great recommendations on maintaining vehicle health."

"Jax Firestone team is the tops! Never had a problem or question this team couldn't resolve. Team is fluid, engaging, and very knòwlegeable - a super asset to me."

"My car was taken back to the bay on time and was ready within the timeframe promised, which hasn't been my experience with other companies; my time is valuable to me, and it's always greatly appreciated when a company understands that. The service people were very knowledgeable and took the time to make sure I understood what needed to be done to my car when they uncovered an unexpected problem. The lady I spoke with most (I can't remember her name) also made me laugh, helping to ease the pain of an unplanned expense! The waiting area was comfortable, though some shades could be useful to block the early morning sun from shining directly on you. Overall, the experience was very positive, and I will be returning the next time I need service."

"Made an appmnt online for an alignment. Was in and out in less than 35 minutes. That is awesome service and FAST . First time using and I will use them again . Counter guys were both friendly and helpful. Thanks"

"The only reason I didn't give them 5 stars, is that despite me dropping off my truck precisely when they wanted it, and rode my bicycle 2.5 miles back to the house they didn't get done with the front end alignment until several hours after the estimated time they stated. That's still not why they lost a star. I was a mechanic for years, I understand things don't go as planned in general. They did good work, but instead of calling me as they said they would when they were finished, my truck sat in the parking lot for 3 more hours before I called them to see what was up. I really needed to have my truck done by noon, like they said they could do. They were finished shortly after lunch but the truck sat on the lot, finished all afternoon when I needed to be hauling furniture. So aggravating. Probably would have only gave them 3 stars, but I really enjoyed the nap I took after a leisurely lunch. It was glorious!"