Starbucks

"I stopped going to this location after two bad experiences. The first time, the girl dropped my cup and picked it up. I wasn’t drinking out of a glass that landed on the ground. The second time was when the girl making my drink decided to use her hand to push down the overflowing trash can as she was in process of making my drink. She then continued to make my drink without washing her hands. Please address sanitation and food safety with your employees."

"0 stars. online it says they close at 9pm and yet here i am at 8:10pm looking at a red barrier and a piece of paper that says “starbucks closed” and the workers are cleaning up. very confused"

"Summation: poor service, and unprofessional staff. Would give zero stars if possible. Time: 15:45, 8/24/22. So haven't been to Starbucks in years (before the pandemic) and based on this experience, won't go in again until after the next pandemic. The place is being renovated, so no menu boards up. Asked the server for a list: none available. Server (or maybe the shift manager; both employees are U20s, so difficult to distinguish) responds "we have lots of things", "Haven't you been to Starbucks before". No (see above)! Well apparently we are supposed to know the menu, even though the employees don't. Server/manager says "haven't you got the app?" Well of course not, just popping in coz we felt like a change. Shops are supposed to do what it takes to sell their wares, aren't they? Wouldn't you think that they would at least have a flat screen up, or a white board in the mean time then? (We noticed they had a zodiac sign vs. type of coffee chalk board on the way out). So, then the server/manager is offish to get rid of us, we leave, and then they continue a disparaging conversation about us to the next U20s customers (As a professor I have acute hearing!) Well, I believe that Dutch Bros might be expanding......."

"Came in&were standing at the register@ exactly 8:54 & were told they closed. Know that's 6mins until but was thinking since it says open until 9:00, that meant they're open until 9:00. She said "We're required to close our registers & clean up before we close" Just my opinion but when I worked in customer service we had to stay open until the exact minute. We couldn't even start vacuuming to clean if anyone was still seated, but anyway..."

"Let me start off with that the cashier/barista, Andrea was very nice. She had a great attitude and was very friendly. The one star rating is because I asked for 2 slices of banana bread and they only had 1. the oven was down so they couldn't warm up my bread. Then apparently they don't have an updated espresso machine so they can't make the blonde vanilla latte I get at every other Starbucks. Then she couldn't scan my regular card on the Starbucks app because they are they only accept gift cards. Again, it wasn't her fault, but it was just a very poor experience for me and I won't be returning to that one."