CVS 10930 University Avenue Northwest, Coon Rapids, MN 55448

"Horrible pharmacist. Waited 1 hour just to get an antibiotic filled for my 8 year old. The pharmacist John was on calls with patients the whole time when he knew we were waiting. I get it if there was a long line full of people but we were the only one waiting. I have private insurance so I am paying cash. My insurance changed and now Walgreens is no longer a provider. I should have just had Walgreens fill and pay. This wait is so stupid for a simple antibiotics that has taken Walgreens 10 minutes to fill with a line of 10 people waiting. Come on CVS, get your pharmacist in order to help those standing in front of them. This is not ok."

"They reduced their pharmacy hours, but the staff is still really helpful and nice."

"I am giving this pharmacy 2 stars because I called tonight and even though I asked a med question the person transferred me to the front of the store and then in turn they transferred me back. When I was albe to someone again regarding a prescription that my doctor gave me the guy basically said my doctor was a quak for writing me that med and that honey for my cough would be better. By this time I had had my rib splitting pee my self cough for three days. How about you pee your self everytime you cough and then get back to me."

"Obviously a case of terrible pharmacy leadership, the techs that were working were good, they understood and did their jobs correctly and efficiently. The lead pharmacist at this location however, does not know how to communicate well with her customers. I will never return to this location no matter what. The way that the lead pharmacist acted was unprofessional and was even asking personal medical questions loudly and from across her filing station to the drop off area. Please consider new leadership."

"The Pharmacist stated that they did not have the medication and that it was my doctor's fault because it is not a common drug and my doctor should have checked to see if this CVS location had the medication before sending it in. Since the medication is considered a narcotic, the pharmacists could not just transfer my prescription to a different CVS pharmacy, which is understandable. The frustrating part was that the pharmacists said they did not have enough time to call my doctor's office to have the medication re-prescribed to a different CVS location and that I had to it. So, I did it. This was also at a time when there was a line of 5 people waiting and the pharmacist said it was his end of the shift and simply left. It was just very accusatory behavior in why they did not have my medication, no wiliness to help the customer and the way the information was presented was not apologetic or nice."