CVS

"Found packing tape we needed. Was waited on by a guy named kyle. Super nice guy. We will be back because of him. No one else even tried to help us. That store has just about anything a person could need."

"Tuesday 01/09/2024 website indicates pharmacy opens at 9 AM I arrive 903 AM, closed. A young lady was there prior to me that seemed knowledgeable of what was going on. The Pharmacist was driving in from the Dallas area but not unusual for him to be late. She also commented CVS have tech and Pharmacist quit all the time. At 9:35 AM I left, still no Pharmacist. I returned later in the day so I could wait in line to get my subscriptions. Two ladies working as cashiers. Apparently one customer at the counter paid with cash but the cashier did not have enough cash to make change so off she goes to find money. While I was awaiting for another prescription all the lights went out in the entire Target and CVS. Then the cashier announced it would be a good minutes before the computers would be in operation, CVS if you have someone that is a Regional Manager over these Texarkana stores you need to terminate them. Look at your reviews on all your stores. I will be looking for another Pharmacy."

"This place has the worst pharmacist ever! I called to speak with someone about the correct insurance information they need to add to their system to cover my son prescription. When I called I spoke with the actual pharmacist. I went to explaining to him about the insurance. He literally cut me off wouldn’t let me get one word in. When I told him the way he was speaking to me and wouldn't let me get a word in was very unprofessional and I tried to remind him I am the customer not him. I also explained that as a pharmacist he was not being professional once again. With my experience in the medical field and holding a high position I know this behavior is unacceptable. However Jerry the pharmacist told me he didn't care who I was and what my job title was what was my point!! I ask to speak with another manager he said he was the manager and my point was... He never tried to solve the solution nore even give me a fair chance to explain my call. This was unacceptable and I will definitely be reporting this in the morning and definitely not coming back to this pharmacy."

"Pharmacy hours open at 9. Go in and pharmacy is closed because the pharmacist is stuck in traffic in Mt Pleasant. Check google maps, no traffic in Mt Pleasant but a little in Mt Vernon. Go back two hours later, pharmacy will not open until this afternoon. Ridiculous!! Walgreens and CVS suck! I’m moving to College Hill pharmacy."

"What a poor representation of CVS Pharmacy Department. I have been using CVS for many years and never have I been met with such rudeness. The Pharmacist denied my prescription fill with no explanation and slammed the drive thru window in my face. I went in the store to learn more and he could be heard talking about inappropriate things with staff members because of that I went to find a store manager instead. The store manager explained if the prescribing doctor is 30 or more miles away it’s the Pharmacist decision. Simple. I get it however what I don’t get is the behavior of the Pharmacist. May I also add I WAS a CVS customer with a record of prescription refills and my insurance was on file and current. It costs nothing to be kind you never know what a person may be going through."