Pain Treatment Centers of America 5950 Summerhill Road, Texarkana, TX 75503

"---I find it VERY interesting that they have had an influx of 5 star reviews from accounts that only have ONE review and it is for them.......hmmmmmmm. UPDATE: Their system is STILL sending me appointments and appointment reminders even though this all happened. This office is completely incompetent. What a joke. VERY UNPROFESSIONAL... They are more concerned with petty arguments over who gets referred to them vs. actually treating the patient. I was referred to them for medicine management - and then referred to another facility for injections. When I arrived at my appointment, I was informed that they do the same injections. The nurse went into describing that my Neurosurgeon is "buddies" with the other center and that is why they don't get referrals and that my Neurosurgeon is the only one here (In other words, they have a beef with this Neurosurgeon) - Let me make this clear -- I DO NOT CARE about your petty arguments over referrals. I am in pain, and I want treatment. After the appointment I called my Neurosurgeon's office to inform them that this center is extremely unprofessional and had made these comments - because I feel they should be aware that PATIENTS are being told these things. I KID YOU NOT - THE NURSE JUST CALLED ME FROM A BLOCKED NUMBER and the words she said was "We were informed that you called.... " and I hung up. I am not - REPEAT AM NOT here to get in the middle of a squabble between offices. She then called back AGAIN from the blocked number. There was no other reason to call me regarding this. Handle your office staff - be professional. It is very unfortunate that this happened because like I stated before, Dr. Khanzada was absolutely wonderful the one visit I had with him. UPDATE: Today I received a letter informing me that, "Pain Treatment Centers of America will terminate its physician-patient relationship with you. We are terminating our relationship due to your failure to follow our treatment regimen." FIRST OF ALL - I followed the regimen by the book - they are throwing a tantrum that the neurosurgeon called them to inform them that what they said to me was unprofessional. I will be filing a complaint with the state medical board."

"They've been great! Always willing to listen. I wish they would be more proactive trying to find stuff besides narcotics to help me with my pain but other than that it's been great"

"I am extremely pleased with the level of care I receive at PTCOA. Everybody is extremely kind and professional. My doctor Breann Horner always has a smile on her face and has uplifting words to say. I always feel like she listens to me and address my pain and concerns"

"The staff are wonderful and great about answering any questions that you may have, and their facilities are always clean. My only problems are in trying to get my medication changed to something that may work better, and in trying to get transportation to random drug testing every other month."

"I've been suffering with chronic pain since a wreck almost a year ago. Saw several Dr's and had procedures before I found this clinic. Finally, I feel like someone is listening and cares bout the pain I'm in. Only just started treatment, but I hope to have found my final care team."