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Mercy-GoHealth Urgent Care
6801 Phoenix Avenue, Fort Smith, Arkansas, United States
About the Mercy-GoHealth Urgent Care
Mercy-GoHealth Urgent Care is a leading healthcare institution located at 6801 Phoenix Avenue in Fort Smith, Arkansas. As a trusted provider of urgent care services, Mercy-GoHealth is committed to delivering high-quality medical care in a timely manner. Our team of experienced healthcare professionals is dedicated to providing comprehensive and compassionate treatment to patients of all ages. Whether you are in need of treatment for a minor injury or illness, our state-of-the-art facility is equipped to handle a wide range of medical needs. Visit Mercy-GoHealth Urgent Care for prompt and reliable healthcare services in Fort Smith.
Photos of Mercy-GoHealth Urgent Care
6801 Phoenix Ave, Fort Smith, AR 72903, United States
Opening hours of Mercy-GoHealth Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Mercy-GoHealth Urgent Care
"I reserved my time online. When I arrived it was very efficient. I quickly saw the check in person who got all my vitals. The Dr came in promptly and discussed my problem. She referred me to another department, which got me in that afternoon! All in all I was very satisfied!"
"We were a walk-in with no appointment, and the service was so fast! The staff was extremely friendly, as well. I will say that the receptionist who checked us in didn't seen very friendly though. She asked if we had an appointment, and when I told her we DIDN'T, she seemed a bit annoyed by that. I asked her if we were supposed to have an appointment, and she didn't even bother to answer me. She was also pretty short with me for the rest of the check-in process. I think it's super important that the first person you interact with when you walk in, is very friendly and welcoming, so this was a huge bummer, to be met with this kind of treatment. We as patients are already not in the best of conditions (obviously, hence the reason we're coming into this facility), so the last thing we need is be treated like we're an inconvenience by the first person we make contact with. This sets the mood for the visit we're going to have. So right of the bat I felt upset about this, and wondered if coming to this location was a mistake. Other than her, the rest of the staff was amazing. We saw Melissa Freakley, NP, and she was the kindest person I could've asked for. She tested my 2 kids for flu, strep and covid, and was so gentle and reassuring throughout the whole process. Neither of them cried or whined or anything. It was a very pleasant visit, which is nice when you're already under a ton of stress, having to deal with 2 sick kids. Everything was so quick and we were able to be on our way in a very short time. We will definitely be returning to this place in the future. And hopefully we won't have to deal with the rude lady at the front desk!"
"HORRIBLE experience! Couldn't tell you how the doctors are because I couldn't get past the awful receptionists. Got bawled out by three of them just for asking to be seen at 7:29 pm without an appointment. Worst staff ever! But honestly, they did me a favor, who wants to be seen by a clinic that doesn't care about people?! I wouldn't trust my care to them if that's how they treat people."
"Took my daughter to the location on pheonix Avenue at 5 pm 1/10/24 with no appointment. The nurse who did our check in went above and beyond to check to see if my daughter’s insurance was still current for me unfortunately it wasn’t but at least she checked and took about 15 minutes to see for me so that I would hopefully not have to pay but unfortunately I did have to pay out of pocket. Their rates are very reasonable. She said the wait may take a while but i was in and out within an hour so that was fantastic. The nurse and nurse practitioner were very welcoming and helpful. I hate going to Drs but they made our visit quite enjoyable. Highly recommend . Wanda king"
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