Lids 2203 South Promenade Boulevard, Rogers, AR 72758

"Well I'm so disappointed in this company I'm a long time customer , buy this time I'm never ordering from them for messing up my order , how can yall send my order to a post-office then I didn't get no notice for me to pick it up and got my orders sent back and now the items I ordered are sold out , so disappointed big time fail"

"Husband found the perfect hat and was able to get a personalized embroidery put on it for a few bucks more. Happy husband and we will be visiting again. And everyone was very nice"

"Best place to go to for your caps and hats. They have so many varieties and if they don't have it there, they can order it for you. Good prices and many clearance. Also, the best embroidery there is around here or maybe in Arkansas."

"By far the WORST customer service I’ve ever experienced, they will take advantage of kids shopping. Kimba and Court were beyond rude and degrading when they spoke. I don’t even know how anyone would want them as employees. They were so difficult to work with and personally attacked us with their rude words and apparently have no managers you can talk to other than them…. Shocker. Will never go back."

"Great Customer Service, I would recommend getting the premium membership vs the free one. Its only 5 bucks added to your purchase that day and everything after that you get 20 percent off your future purchases. Always a fan of Lids and is my first place to go when I want new hat. Also they got this deal going on right now buy 1 hat, get half off the other one!"