Ferguson Bath, Kitchen & Lighting Gallery

"Great customer service everytime I go here. I go here to get all my commercial plumbing supplies."

"We were routed to Ferguson through our home builder for selections of plumbing fixtures and appliances. Our sales rep was unknowledgeable about what was included in our build, ended up ordering the wrong color range hood and not enough exhaust piping cover. The replacement hood was ordered in Jan 2022, and we’re still waiting for the replacement in Sept. I understand supply chain constraints are beyond their control but every month when I email for a status update it’s a week before anyone gets back to me (if at all)"

"If the scale went higher I would give them a 10. Service, selection, knowledge, follow up fantastic. We had a couple of warranty items and they sent out promptly in shipment to project. In building the house, this was the best experience and thing we did going there for all plumbing and electrical fixtures."

"Showroom is nice, staff is good. However, if you buy stuff from there and it breaks under warranty, good luck with them repairing or replacing it. They'll make you take time of from work, not show up and lie that they showed up an knocked on your door, although you have a doorbell. No phone calls returned etc. Customer service after sales has been made is pathetic. I'll give them half stars, just because they do a good job to sell you stuff."

"Parts service was great. My AC went out weeks after moving into our first house. They tested the Capacitor I brought in, matched me up with a new one and we're back to livable conditions indoors."