Golden Rule Auto Repair

"Had a wonderful experince with them when my car broke down. Their prices are comparable to surrounding shops however everyone I interacted with was super helpful and knowledgeable and thus I couldn't say something bad about them even if I wanted to 10/10 will go to them if I find myself needing car help again in the grand forks area"

"Great staff; friendly and knowledgeable. Great service: reasonably priced and prompt. Great results: fixed the issue right away I'll be choosing Golden Rule from now on for repairs."

"I recently had the pleasure of visiting Golden Rule Auto for my cars A/C repair, and I must say, the experience was nothing short of outstanding! From start to finish, their commitment to customer service, fair pricing, and timely repairs left a lasting impression on me. First and foremost, I was greeted by their friendly and knowledgeable staff upon entering the premises. They were attentive, patient, and took the time to listen to my concerns about my vehicle. Their approachable demeanor immediately put me at ease, and I felt confident that my car was in good hands. One of the aspects that truly stood out during my visit was the transparency in pricing. Unlike some other auto shops I've been to, Golden Rule Auto provided me with a detailed breakdown of the estimated costs for the repairs. There were no hidden fees or surprises, which was a breath of fresh air. The fairness of their pricing was evident, and it gave me the peace of mind that I was not being taken advantage of. Perhaps the most impressive aspect of my experience was the speed at which they diagnosed and fixed my car. Time is precious, and I was delighted to see that they efficiently identified the issue and promptly began the repairs. The team at Golden Rule Auto demonstrated exceptional expertise and professionalism throughout the process, ensuring that my car was back on the road in no time. What truly sets Golden Rule Auto apart is their genuine commitment to customer satisfaction. They went above and beyond to make sure I was informed at every step of the way. They even provided me with useful tips and advice to prevent similar issues in the future. It was evident that they cared about my well-being and the longevity of my vehicle, and for that, I am incredibly grateful. In conclusion, I wholeheartedly recommend Golden Rule Auto to anyone in need of car repairs or services. The level of customer service, fair pricing, and timely repairs"

"Long story, short. My transmission died and I had a tow by Braden from 701 Towing to Golden Rule. Since I am new to the area I was grateful for a recommendation. Golden Rule was booked up but was still able to get my car in that week to diagnose it. Noel was fantastic at keeping in touch and extremely knowledgeable for my options. I ended not getting any work done at Golden Rule and bought a replacement car instead, but my experience with the level of service Noel provided has made me a lifelong customer already!"

"I brought our van in to get diagnosed for the failing alternator. The crew was excellent very helpful and reasonably priced.Had it in same day diagnosed, repaired and back to me end of day! I've taken my one owner vechile to other shops mainly big dealers and haven't been treated as well or had the excellent quality work done as Golden Rule and the employees have provided. These guys have earned my business for life."