Super Cleaners Houghton Rita & Alterations

"What a rip off. I took a large quilt in to be "laundered" a good month ago. I have a white german shepherd and yes it did have a lot of white dog hair. When I took it in the man behind the counter said "No Problem" regarding the dog hair. Today I pick it up and it is COVERED with white dog hair and has been dry cleaned! So now still dog hair with TOXIC CHEMICALS! I agreed to the cost when dropping it off, but the cost EXUBERANT for wrong method and very poor quality job! Don't waste your time or money! Doesn't deserve the one star!"

"This place does a decent job but it's a shame how rude they are to customers. I drive 20 minutes away for dry cleaning even though I live around the corner from this place."

"Amazing service and very friendly staff. If you need your clothes dry cleaned or tailored, this is the place to go."

"BUYER BEWARE IF YOU LOVE YOUR CLOTHING!! Have used this place for 7 years with minor communication problems with the afternoon employee. Recently left a very expensive, custom shirt from overseas here for DRY CLEANING. Told employee that it was a dry clean only item. We had items to be washed as well. When we went to pick them up, the expensive shirt had been washed with the other items and was shrunk beyond wearing. When getting this resolved with the owner, he stated that the employee that took the shirt had been making mistakes recently. After much debate, he reimbursed us $30 on a shirt that cost $150 plus the cost of airfare to Australia if we want to replace it! We chalked this experience up as a lesson learned and decided that we would only deal with the owner from that point on. However, to add insult to injury, when taking our next batch of shirts over for cleaning to the owner, he stated that because we complained and he paid us $30 for the damaged shirt, he no longer wanted to do business with us! Well okay then! We will happily spend our money at another facility! IF YOU USE THIS BUSINESS, SAVE ALL OF YOUR RECEIPTS AS PROOF OF WHAT TYPE OF CLEANING YOU WANTED!!"

"I had a pair of scrub pants hemmed. Dropped off Wednesday to be picked up Friday. I called Friday afternoon to make sure they were in before driving from Vail to get them. The lady told me they were ready to be picked up. A 15 minute drive later, she tells me that “your daughter or someone” had already picked them up. I assured her that no one had picked them up. We went back and forth for several minutes until I got angry and insisted she look for them. She turned on the carousel and there they were. Her response? Well, you had already paid so it’s no big deal, and we found them. I’ll never go back there."