Veteran's Plumbing & Drain LLC 2005 South 81st Drive, Phoenix, AZ 85043

"Just want to give Frank a huge shout out for helping us recently. We were added to his schedule last minute and I'm sure he was exhausted from a full day of jobs but still made it to our house with a smile! He was so helpful and got us back on track. I will be holding on to Veteran's Plumbing info for our future plumbing needs!"

"I should be able to give 0 stars. Veterans Plumbing is a scam. My aunt had no choice but to use this company due to her home warranty company. She had water damage in the bathroom. The only thing wrong with her toilet was it needed a new wax ring. Veterans Plumbing took it upon themselves to replace the toilet ($1,500 btw) when it wasn’t needed. That’s the first issue. Second issue, Veterans Plumbing claims to only order American standard and they only offer a wall mounted toilet that is too tall for my aunt. As you can see, she cannot touch the floor while using the toilet. She had a traumatic brain injury a few years ago and is a fall risk, having to use a walker to ensure she’s safe. When she told Veterans Plumbing that the toilet is too tall, they laughed and said “use a step stool.” We’ve already gotten a second opinion and were told that there is, in fact, another standard toilet that can be installed that is shorter; so that’s a lie. Veterans Plumbing is refusing to replace the toilet or even take it out and refund the money because now it’s a “used” toilet since it’s been installed (she hasn’t been living at home while the repairs to the bathroom are being done so it has not been actually used by her). At this point my aunt has paid $1,500 for a toilet she cannot safely use. There are further actions we are taking to try to correct this but please note, Veterans Plumbing will not correct this. Avoid this company at all costs."

"Called several times and left messages with work order number. Third day called different plumber and canceled the worker order. After that co finally called and said they be out next day. Advise co who was cancelled ."

"They were sent out by my home warranty company and this was my first issue since owning my home, which made me a little leery at first. They came out on a Saturday night to help diagnose the problem and then came back out Sunday to start the fix. They had to replace my cracked main line and install a main level clean out, which my house did not already have. Since my house is older it was not cooperating and the tubs would still not drain completely, but Jose did not give up! He came back out Sunday night but still did not have any luck. Jose and his supervisor Frank came back out Monday morning and were able to clear the last of clog and explained everything to me in detail. I will be using Veteran's Plumbing for any future plumbing needs I may have!"

"Extremely upset with the quality of work we received from this company. We used them due to our home warranty directing the work to them- we did not chose them. We have already had to call and have a different company out to assess the damage that Veterans Plumbing caused to our home and to fix the water heater as we didn't have any hot water once they installed the new unit. Ive uploaded pictures that detail the dry wall damage, screws left on the garage floor (2 found near my car), the installer SPIT SUNFLOWER seeds all over the garage, got solder on car parts that now have to be replaced- also dripped solder on the garage floor, down the wall and on my husband’s tool box, the pan that the installer left my house to go and purchase from Home depot is not the right size and was clearly forced around the unit. Because the pan was forced it’s now straining against the wall and causing more damage. The drain hole as pictured would not work properly. This install would not pass a home inspection!!!! Bottom line, they caused so much damage we have filed a claim against them through the homeowners insurance. Beware of allowing anyone from this company in your home. Level of service and quality is laughable."