Adams Disaster & Restoration

"Don’t do it. Don’t let your Plummer call these guys. I was out of a restroom from November 2023 to February 14th 2024. At one point they left this huge machine in my restroom plugged in (for the air quality I’m assuming) for about a month before the rebuild company told me the other department forgot to take this machine back, after it’s been draining over $100 worth of energy. The people responsible for the rebuild did not communicate at all. They said they would be here Friday Saturday and Sunday “all day” . On Friday they showed up 2 hours after they said they would and left unannounced almost every day they came to work on the restroom/bedroom. They did not show Saturday or Sunday, causing me to I lose money because I took those days off so they could finally finish the rebuild. There wasn’t one day when they were actually on time with the right people /equipment. I waited to even post this because I was afraid they wouldn’t come back and finish. Random men came into my house and did not introduce themselves, I had to ask everyone who they were on several occasions. They left their trash from food and drinks in my room and yard. My front yard had large pieces of debris the entire duration of them working. (I had to clean what I could pick up even tho I was paying THEM). Calling to speak to a boss or supervisor will get you no where. Apparently they’re always in a meeting or something and got back to me in a text the following day. My shower finally works but the hot and cold water are reversed. We tried fixing it ourselves but they shoved the parts together we couldn’t even take it apart. We had agreed on a specific shower but with out my knowledge they had installed a completely different “cheaper” looking door. Did not mention anything to me and left without mentioning anything. He told my bf that the door I wanted wasn’t approved. I was furious, I called and asked why they installed this door. Their answer was that this Home Depot didn’t have the right one so they just put that one in. Honestly I just wanted them to be done and out of my house. Everything’s done now but gosh is it so sloppy after taken over a month on the rebuild. I thought it would at least look really really well done. I genuinely felt they were trying to take advantage of me. You see their name you run the other way, my friends."

"I had to replace my kitchen island's cabinets because my R/O system suffered a terrible leak. Mark has been an excellent project manager. He has shown that he cares about this project and has been extremely helpful in every way. John and his coworker have done a great job making the island look good as new; they have worked diligently and efficiently. Cody and Danny did an outstanding job fixing and installing the cabinets. They communicated with me regularly and answered all my questions clearly. They finished the job within a reasonable time and made sure everything looked perfect. I would highly recommend Adams D&R."

"Very happy customers! I can't say enough about the amazing drywall and texture work done by Paco and Santos! You guys made our bathroom look amazing again. Bonus points for all the cleanup too. Last contractor we hired made a mess of the texture and left dried mud everywhere, but you made it look like it never happened. Thank you so much!!"

"Avoid at all costs. Once they got insurance payment, I have to track them down to try to get the job finished… conveniently every time I call, the supervisor is in a meeting and doesn’t return my calls. Work that was done was shoddily put back together. Lousy company, find anyone and they’ll be better."

"My Home warranty company, Liberty Home Guard," sent Hummell Plumbing to repair a leak in my sink. Hummell in turn called in Adams to remove approximately 2 feet of a 2 x 4 stud so that he could get to the pipe to repair the leak. Adams showed up to remove the partial stud and immediately began setting up shop to accrue charges. I wasn't home at the time and I was communicating with my son. They cut open my ceiling a 3' x 3' space and start putting fans in. They gave my son no proposal, nothing in writing or detailed understanding of what they were doing, didn't ask if he was the owner of the property, had him sign a paper saying he wouldn't give them a bad review, etc. My son thought my warranty company was going to pay for this, because the plumber called them in. I told him that wasn't the case and to stop them immediately. I also called to tell them to stop!!! And, that I was calling in my Home Insurance Company to assess the problem. When I got home a few days later, I found they had cut a section out of my hardwood flooring. There was no water damage in the area of the sink where the plumber had repaired the pipe. Clearly, there was not water damage any where. I then called in Doan Restoration to confirm my suspicions. They agreed with me and took pictures for their records as well. They also "did not" charge me for the call. To add insult to injury, at the same time, I had to call in a plumber again any learned from Grayhawk Plumbing, that Hummell Plumbing "did not" repair my pipe to code. Grayhawk had to redo the kitchen sink plumbing. My insurance company paid Adams nearly $3979.00 for cutting open a 3' x 3' space in my ceiling and cutting a section out of my hardwood floor. When I find a company that has 50/50 reviews, I don't use them. My Advice to you is do not let a plumber call in their associates and don't use Adams. Note: Although I didn't personally call in this business, I had to check yes, because the plumber called them in and my Son didn't understand the process. I also chose service not listed, because there was no water or mold to remove."