Quick Lane Tire & Auto Center

"The service here keeps getting better! I brought my vehicle to them (same place I bought it from) for a oil change and auto butler. Great communication, got a text to approve tire rotation (added after vehicle inspection), approved it directly in the link, then got a call when it was ready for pickup. Seemless!! Thank you very much!!"

"It was okay!!! The work was of average and the customer service was of average. I thought all quick lanes linked with each other. Since I moved, the Ahwatukee location is now closer for me but after learning that they don't connect I'll drive out to N. Scottsdale for service."

"Must now make appointment for oil change. No way to know of this change until you pull up and are told you can go in and make an appointment, not a service available online, or wait 5hours for oil change. This is late Friday morning with no line. They should take down the Quick Lane sign on the building. I don’t mind waiting and looking at maybe trading my 2019, but not 5 hours."

"Been going here for a while now. The last two visits have been off though. First visit, they didn’t refill any fluids during the oil change. Second visit, I happen to check under the hood to see if things have been topped off… my whole wiper fluid cap is GONE!. They definitely recommend things that’s already done so there’s no way of knowing if something really needs to be replaced or the system is suggesting it due to mileage. Staff is cool. Definitely takes about 1.5-2hrs for oil change. They have to do better."

"I am new to AZ and was looking for a dealership to service my Explorer. Everyone was very friendly here and they seemed to have a great running operation. I really wanted to like them. I went in for an oil change/multi point inspection. I was told that there were multiple issues that needed addressing. Unfortunately, many of the items that I was told needed to be addressed, had been done recently. When i told them this, they said that because they didn't have access to my history, they didn't know what service had been performed prior. Too bad Ford service doesn't communicate nationwide. Did they really inspect my vehicle or just go by mileage and what is usually done at various mileage intervals??? No trust was built there! I will be looking for a trustworthy dealership to service my car!"