Walgreens 1305 South Greenfield Road, Mesa, AZ 85206

"I purchase all my prescriptions from this location for 2 reasons. 1. It’s 24 hours 2.the pharmacy staff is amazing. Unfortunately tonight when I approached the manger with a return it was apparent she did not believe me even though I use my ap/ number for every purchase . I paid for this 2 item at the pharmacy when I last picked up my medication. I don’t know how to find the history of purchased item but I told her I knew the total and when she looked it wasn’t there. But there was a 400.00 charge I didn’t do so I have to figure that out. I told her the money I didn’t need in cash if it was an issue because I shop there all the time. After a few she gave me a store credit but it felt like she was reluctant to do so. Mind you my daughter and are in our comfy clothes. We walked around a bit grabbing a few items when I noticed this lady staying particularly close giving me the side eye. I was so embarrassed I told my daughter let’s pay we are leaving even though I was not done . To be treated like a liar and a criminal has never happened to me before and I felt so disrespected. She can clearly see on my purchase history I am a frequent customer. I will be moving my prescription to another place as I will not shop where I am discriminated against."

"I typically don’t post negative reviews unless I feel it’s truly needed and I do on this one. Went to grab some paper towels and put some money on one of my cards. Jamie, an “emerging store manager” had the cart where I needed to b and gave me a small amount of attitude that I needed to get where she was. But whatever. The issue came when approval was needed for adding money to my card. Now approval is needed for any of it, whereas the cashiers used to be able to do up to $200. She called for Jamie to come and do the approval. No response and no action. Jamie just kept working 2 aisles away. Meanwhile the line is growing. Jamie decides to go to photo to help a customer instead. So others in the line go to liquor to check out because of the wait. When Jamie was done in photo, went to the back and the cashier called photo to try and reach her. She didn’t bother to answer. When she finally blessed us with her presence, she made the comment to the cashier about how it wasn’t THAT long. Granted it was only 8 minutes, but there is NO reason she couldn’t have some sooner. When I met her in the aisle, she wasn’t busy. She was just standing there reading. If they want the Managers to do everything now, they need to b more on top of things. And I would expect more from a n “emerging store manager”. And I was given the impression that this was standard practice. The cashier was WONDERFUL!"

"Understaffed and incompetent workers/pharmacists. Went there twice this week to fill prescriptions and had issues they were unable to resolve both times. This is the only 24 hour pharmacy near me and due to my work hours, I am forced to use this location. This first time I went in, their system was down and I had to pay full price because they couldn't connect to my insurance. The second time, they entered the wrong member number and tried charging me full price. Both instances took over 20 minutes because of the line that took forever. They have 2 driver through lanes but the same person working both. Absolutely ridiculous! Quality of care is terrible."

"Called the pharmacy and got transferred to a call center. The girl Alyssa was a complete idiot, giving me all sorts of false information. A pointless discussion. These people are getting paid to waste your time. Just call back until you get the actual pharmacy, and if you get Alyssa hang up. She's as dumb as they come."

"This pharmacy is the worst! My little boy has a respiratory infection so we went to the drive thru to get his medication and they said come back in 20 min it would be ready-we came back 2 hours later and someone else was at the drive though and said it’s not ready and won’t be for another hour!!! And that one of his medications wasn’t in stock!! My toddler has weezing and crying saying his lungs hurt how is it so damn hard to have it ready since 8AM"