Pure Midtown

"Lived at pure midtown for over 2 years. New ownership/management came in around my second year and everything fell through. complex upkeep and grounds were not managed properly. hallways were always dirty and never cleaned, communication with management also was abysmal. Management is shady and unprofessional, at first I tried to stay longer but rent was increased 200+ even though I had lived there for over two years and paid rent on time monthly. Move out process was a pain dealing with the leasing office and setting proper expectations. You will also not receive a security deposit back even if your apartment was cleaned and taken care of properly, they will try to incur fees on issues that were non existent and provide little to zero communication after you move out. Terrible experience living there in my last year. I would not recommend this place to a stranger I met on the street."

"Lived here four years, moved out after XCD realty bought the building and the place went to the trash. It’s never clean, multiple break ins, and terrible overall management. Rosalie at the front desk is kind but it took months to get my deposit back and the place is in terrible shape. Happy I moved out"

"It was not a good time when I lived here, it always smelled bad, and wasn't kept up, increased rent by like 200$+ on me (they did not accommodate even a single dollar) before I decided to move out, only to see that my apartment wasn't rented for like another 4-5 months. On top of all of this there were days where I literally couldn't park my car after working, so I'd have to park it in a nearby lot and walk over. Would not suggest living here when so many other places are cheaper, cleaner have better amenities and are proximal to the area."

"I would not recommend this place now that its under a new ownership group as of the past few months. Their goal is simply to maximize revenue from the complex and that's it. They are relatively unresponsive and requested to increase our rent by 55% for our renewal, which is somehow legal in AZ, but still outrageous. They also did not provide an itemized notice of our security deposit deductions within the time frame required by law (we had to request it and was then only provided a general amount of the deductions, not itemized). It doesn’t seem like those in charge are actually knowledgeable with how to be a landlord. Save yourself the headache and do not become a tenant here."

"I have called everyday to talk to someone of my interest in your apartments. No matter what time I call it goes to a message and says mailbox is full. So you can't even leave a message. So there is no office staff?!? I have even came there during your business hours and no body is there. Ever!!! How does someone communicate with a member of office staff?"