La Quinta Inn by Wyndham Phoenix Thomas Road

"This location is unsafe and disgusting, when my friend and I checked in at the front desk there was shattered glass windows and homeless people walking through the hotel walkways. When we got into our room there was an awful smell and the walls looked so grimy. The bed skirt had what looked to be dried up blood and was on the mattress as well. The bathtub was absolutely disgusting, the room looked like the only thing that was clean was the sheets. My friend and I are in our younger 20’s we love to travel and have somewhere safe to stay. This place made us feel so uncomfortable, thankfully we were able to find a new hotel to stay at. If you are a woman at any age traveling with friends, family, or solo don’t stay here."

"By far the worst hotel I have ever stayed in. Room reeked of weed, moldy tub, dirty curtains, dusty, cockroaches. Sketchy neighborhood. Do not recommend especially at this price. Sheets seemed clean. The front desk people were polite. We will not be returning even if it the last hotel available. We only stayed because our car broke down and we were having a hard time finding available rooms at other hotels."

"Worst hotel I have EVER stayed at. I had to stay at a dumpy hotel once when I was stranded with no choice. This place was by far the worst! My husband looked at it & suggested we go someplace else, but I said we were only staying about 6 hours before our flight. Next time I'll listen to him! We were getting ready for bed & out comes a bug from under the bed. I felt like I had bugs on me & couldn't sleep. The air conditioner did not work very well. My husband asked for a remodeled room, since they were in the process of remodeling & I heard that was going on last year also. We were told we would get one. Whoever did the caulking around the tub needs lessons on their job. Two people in the room, one towel supplied. No washcloths but we did have two face towels. The crack between the door & wall was so big, you could see outside. One small curtain that did not even cover the whole window. We put something against the door & covered the window with a bedsheet. The sheets were thin & probably washed five thousand times. The knob fell off the closet door. We asked for a wake up call, which we were told they give. Somebody at the front desk must've fell asleep, because we are still waiting!! This hotel probably rents by the hour. We found out this hotel is in a questionable part of town. We chose it because of location, close to airport. For now on, we will look at the room before giving our cc info. STAY AT YOUR OWN RISK! La Quintas are now the motel 6. NEVER AGAIN! Anyone that says this place is not bad, needs their head examined!"

"Rooms need to be improved. No security to remove vagrants. Poor cleaning or no cleaning of the rooms. The name La Quinta should not be associated with the low quality rooms and service to maintain customer satisfaction"

"I got a room and it smelled like smoke despite being a non-smoking room. Some of my clothes still smell like smoke. We had a 3 person reservation. When we got to the room there were two bath towels. When I went to the front desk, there was a sign saying they would be gone for 30 minutes. To my pleasant surprise, there was someone there anyways. I asked for an additional towel and they said they didn't have any at the desk."