Cliffs At North Mountain

"As a current resident of the Cliffs at North Mountain Condominiums as well as the HOA board president (unpaid - volunteer position) for the latter half of 2021 and into 2025, I wanted to leave my own review of my continuing experience at the Cliffs as well as address some previous reviews. First off, these units are individually owned with the common areas and buildings run by an HOA through an assigned property management company. Prior to my joining the board I can tell you that the previous HOA struggled with finding a good property manager and management company which negatively affects residents due to property manager turnover. Parking is tight because the property sits on the side of a mountain, really hard to just add spaces without incurring significant expenses. Parking is also strictly enforced because we are not a gated community and because people like to “stay the night” on our property in their cars. We do have a security on at night for this very reason. Property is sprayed regularly for pests but we do live off of a mountain and next to a city park, so some critters are inevitable but I haven't heard of roaches being an issue over the last couple of years. Utilities are the responsibility of the owners in each unit with the exception of water. If something isn’t working, it could be the utility, not the complex with the exception of the water since plumbing emergencies do happen where the water might be temporarly shut off for a repair, this isn't super common. Like any HOA, there are rules that owners and/or their renters are required to abide by. They aren’t as excessive as some have complained about but they focus on keeping the complex clean, free of clutter, and generally nice looking. With regard to the traffic on Thunderbird, it can be loud but at night it's not too bad. If your unit isn’t facing the road you probably wouldn’t hear much if anything. The Cliffs is a mix of old and new buildings and needs/is undergoing improvements with a new board and property management company in 2022. If you're considering living here, it’s not a bad place to live and almost everyone I’ve interacted with is super nice and caring. If your kind, considerate, and a responsbile individual, you won't have any problems here. Hopefully, my review helps give you a better picture of the Cliffs whether you're just visiting or considering purchasing/renting a unit."

"The board and HoA members are powertrippers. Bought a unit almost 2 years ago and just 3 months ago when HoA ownership changed to pride managment. They started saying my blinds are not regulation and I didn't get a approval..."How can I do that if the prior residents installed them? also when I bought the unit, HOA checked off there were no violations." So why do I recieve a violation notice a year and 8 months later? Does that make any sense? No"

"Thunderbird road is loud for units near the entrance. Garbage trucks come early in the morning-can't get them to stop. HOA is difficult to work with and will retaliate if you complain. Cited me for a made up rule they have regarding removable patio doggy door. Review the HOA rules before you buy or rent. They make up rules but won't follow them themselves. Four years later Juanita at the HOA has gotten worse. beware"

"This is by far my worst experience as a renter. I woke up this morning to my car towed. Valid registration, I reside in this complex as well, but because my car was parked in the same spot for 10 days (because I bought a new car & can’t drive two). It’s truly unbelievable. I now need to pay $117 to get my car back and the lady at All City Towing informed me that they do have an account with the company and can/will re-tow my car for being parked inside the complex that I pay rent to every month. It’s literally a sick joke. On top of strict parking “rules” the security guard will harass you. He’s knocked on my door multiple times past 8pm to ask questions to inform the HOA... My children have been photographed without my consent by security in the pool and common areas.Pest control is here at least twice a week. This entire complex is invested with roaches. We’ve been sitting by the pool and watched roaches scurry past. When I say infested I mean inside and outside of the actual units. Not a place for pets, children, or anyone wanting to live freely. I will not be renewing my lease and most of my neighbors feel the same way I do. HOA has crossed multiple boundaries and I plan to take legal action."

"We moved here primarily because of the HOA, the fee includes water, trash, landscaping and security. The reason it's as nice as it is here is because of the stringent rules and regulations. There are two pools, a gym and a community area for parties etc. The units facing Thunderbird get a lot of noise from the traffic, but the units at the back of the complex are nice and quiet."