Jewish Family & Children's Service Glendale Healthcare Center

"This organization has failed my family and my sister. Multiple attempts to request help regarding self harm and worse and finally when the worst case scenario happens their high needs case manager Esmeralda tells my mom essentially we’re on our own. DO NOT SEND YOUR CHILDREN or family here. They are not good."

"It's always large organizations like this that boast mental health care but struggle to provide care. My girlfriend has been a client here for over 6 months. Struggling to keep a therapist, they all quit, then it's a 3 month process to get another appointment. They also dropped their Primary Care doctor. So they still run my insurance but don't provide any care."

"I will be honest and said that JFCS was not somewhere I had ever imagined giving a positive review for, but then I found this amazing therapist that is truly one of their best! Michelle Franklin has been so supportive in a way that is hard to find. I truly appreciate the great work she is doing and I think they desperately need more therapist like her. * I would have given 5 stars but it was an overall rating and if it wasn't for Michelle I would have rated it 2 stars."

"Mental Health services have been amazing here. Trama Therapist is by far the best. PCP has also been amazing. ***please take note there are no controlled substances percribed at Jewish Family for those of you make the switch and who are on these meds."

"I sincerely wish I could rate it lower. I’ve been a client here for a couple years now and have been taking the same medication for several months - my last med appointment was canceled via voicemail and I forgot to call back and schedule a new one. When I noticed my prescription was out in a few days, it made me remember to call and make a new appointment and I also asked for a refill in the meantime. They refilled it three days later but it was the wrong prescription, it was an older one I no longer took, and now say that they can’t refill the correct one until my appointment. Meaning I’ll miss an entire week of my depression medication, which is at a high dosage and that I regularly take daily. I even expressed how prior to taking this medication I was suicidal and they still told me they couldn’t issue a refill since they “already did an emergency refill.” But it was for the wrong medication! I’ve been calling daily ever since (it’s been five days) and they’ve been unable to reach my doctor nor can they move up my appointment. Withdrawal of the medication I’m on not only includes headaches, nausea/vomiting, insomnia, but also suicidal thoughts and tendencies and yet they don’t care if I live or die. They gave me an urgent care location where I could commit myself if I “can’t cope” according to them, but I can’t afford to miss work. Seriously, this place is absolutely terrible and you’re risking your life and well-being by going here. I wish I could afford actual insurance so I could go elsewhere, but in the meantime, I’m stuck here."