Paragon on Pima

"DO NOT live here. Lived here for 1 year and within that year management illegally entered my apartment, had us go without a/c for 6 days (with temperatures reaching 99°) and ignored the many service requests made. Upon move out not only were we charged a $175 cleaning fee as well as a $275 paint fee. Even though we not only cleaned and deck scrubbed the apartment but also kept the paint clean and sparkling white. When I called Art (there manager) not only was I hung up on after being put on hold but when I called back again was put on a hold for 5 minutes before he gaslighted me by saying there was an oven liner and paper on top of the fridge while raising his voice at me and being completely rude considering they were keeping all of the money and refused to take the original move in pictures damages into consideration. Not to mention they did the walk through without me present even with my request to be present. Management was rude, inconsiderate, and I have never been happier to move. You deserve better than a place that scams and lies, save your money and your time."

"We've lived here for about four months now, and really enjoy it. The apartments are adorable. Management has always been very helpful and pleasant to deal with. The building we live in has a very family environment which is nice. We put in a work order to have the floor in our kitchen redone. Within two weeks, it had been taken care of. Every other work order has been dealt with in the same way. It's refreshing to see things getting taken care of so quickly. Big plus, is that they are large breed friendly."

"The worst place I have ever lived in. No compassion from the front office staff, Daniel and Veronica. They do not care that I have been living in this apartment with a cockroach infestation since my first month and have dragged their feet at resolving the issue, which i should mention was a result of the horrible tenants that lived below, nothing to do with any water/ sewer lines. Terrible repairs and handy work all around and having to constantly call to remind the front office that nothing is being done is so tiring and was also stated that I am the person responsible to remind staff to get the maintenance people out to our apartment, mind-boggling to suggest given I live here and don't work here. This place is extremely overpriced for what you get with all the problems mentioned above and not being move in ready with hiding all the incomplete work around the apartment. Please, if you enjoy living in the slightest, pick any other place to live, this place will check off ever box for a reason to not live in a bad apartment."