Springhill 8030 East Lakeside Parkway, Tucson, AZ 85730

"I would like to take a moment to express my deepest gratitude and appreciation for the incredible support and assistance provided by Martha & Samar during a challenging period in my life. From the bottom of my heart, I want to share my experience and highlight the exceptional care and compassion demonstrated by the office staff at Springhill Apartments .During my time at Springhill Apartments , I faced significant hardships and personal challenges. However, these two ladies went above and beyond to extend their support and understanding, making a tremendous difference in my life. Their kindness, empathy, and professionalism truly stood out, and I am immensely grateful for their dedication and commitment to helping residents in need.One aspect that particularly impressed me was the prompt and effective communication. Whenever I had concerns or needed assistance, Martha and Samar were always approachable, responsive, and ready to lend a helping hand. Their willingness to listen, empathize, and find solutions made me feel valued and supported throughout my stay.In times of hardship, having a supportive and caring community makes all the difference, and I am fortunate to have found that at Springhill Apartments .I recommend anyone seeking not just a place to live, but a welcoming and compassionate community that truly cares about its residents' well-being.Thank you once again to Martha & Samar for your kindness, understanding, and exceptional service. Your efforts have made a lasting impact, and I am truly grateful for everything you have done."

"Hot water went out a few time over a few weeks. Works fine now, except hot water is dirty and water heater leaks. Closet started smelling and beneath the carpet was just a giant puddle. Multiple maintenance requests about this, and I do believe maintenance people are good, but apartment complex refuses to pay for a new water heater. Had a period of getting sick daily this last week, after I stopped drinking tap water I’m not getting sick anymore, could be a coincidence. Or not. Cold water looks clear to me but who knows. Besides this, apartment is nice. Location is great. I’d love it here if it weren’t for cheap management refusing to fix problems."

"I'm so over SpringHill at this point. My husband and I have lived at SpringHill since 2015. We made the mistake of renewing our lease in November because we didn't have another place to go at the time. Now we just want out. We have a major moisture problem that's been getting worse the last two years. To the point that the moisture accumulation on the inside of the windows soaks the windowsills and the front carpet under the front window wall around the front door. Last year my carpet around the front door and windows was so soaked I couldn't keep up with it with any kind of drying method, and so it sat soaked for days no matter what we did. Anywhere we struggled with that the carpet has turned almost black in places. The nook in our second bedroom had such bad moisture issues the drywall got soggy, moldy, and damaged. We constantly told them about this and they'd do little to nothing and make excuses as if this was normal. They also used cleaning methods that are known to be inappropriate for cleaning mold effectively. Then the mold really started to get bad. On the windows, front door, ceilings, windowsills. It was ridiculous. Several times we'd call and they'd just clean it up and bring in a huge dehumidifier for a few days. But of course it kept coming back. And everytime they just bandaided it. We had a maintenance man that told us privately that all the buildings had this issue, so the offer to move us to a new unit does nothing in the long run. Plus ever time we had them address it they'd add some kind of measure we were supposed to be doing. Every single time they'd add something new. First it was open the windows every day. Then it was run the fans all the time. Recently I was belittled about my concern for the mold by maintenance and told I need to open my front door that mind you has no screen to keep bugs and such out every day for at least a half an hour. Even in the middle of cold weather or extremely hot weather. Then we were told the lease says we should be cleaning the mold. Mind you I've become very sick the last year and a half constantly and have no life now and docs can't find an obvious cause. Funny how it started to get way worse when the moisture and mold did? When I leave the apartment I start to feel better. Now even my cats are pulling their fur out for no foreseeable reason and look stressed all the time. All signs of mold toxicity. The blackness in the carpet I researched and it looks like mold is under there but of course I can't pull it up to look. We even got a dehumidifier and run it 24/7, and it pulls a very noticeable amount of water out of the air everyday. And now they expect us to clean this mold that releases spores in the air when you clean it ourselves. Sure you can wear a mask but it still sits in the air even when opening windows for a few hours and my chest feels tight for a bit even after all that. I can see cleaning a little here and there but the amount that's here is ridiculous and it's even on places we shouldn't be having to. Like on the CEILING. Since when should you have to do that to keep your home normal and healthy? Nobody I've spoke to in my circle of friends and family has ever heard of being expected to do all this to keep a place safe. Yet we keep trying to keep up with this ever growing issue. We are also paying $1,400 now for a unit we paid $550 for 8 years ago. I know rents go up in time but that's ridiculous and the old and cheap appliances aren't worth it at all. We just want out!!! Will be looking to get advice from legal aide and lawyers because I can't spend another 10 months here with my health deteriorating daily and watching my animals suffer too. I have lots of pictures as well of this problem. SpringHill should let us just go without penalty. This is horrible and detestable treatment SpringHill. STAY AWAY FROM THIS PLACE."

"Lived here for 4 years, not the best from start to finish. Service by maintenance or front office sucked the entire time. Finally got a working cooler/heater unit put in after 3 years by the maintenance man that is no longer there. The only good thing about living here is that it's quiet surprisingly and your neighbors are pretty chill if you live on the backside of a building. I could say alot more but wouldn't make a difference, got screwed at the end. Never seen one bug in my apartment so I'll give them that, just glad I don't have to deal with them anymore. Summer from the office made everything easier, and was the best employee that helped me with any issues, loved her. Oh yeah and there's 0 security there, my truck was stolen, and landscapers blow dirt and rocks all over your vehicles."

"Highly recommend these apartments. Prices for rent is good, yes you pay utilities and TEP but it's very affordable. The staff are great in the leasing office, it's a very nice area and seems very relaxed. I definitely can't wait to move into the apartment my fiance well will be husband by that time looked at. Lease starts Feb 10th and that's all the time we need to save up the money."