Oro Vista Apartments 1301 West Lambert Lane, Tucson, AZ 85737

"It is a decent location with some nice private-quiet-units and good views. Corporate-management seems somewhat apathetic and cheap. The apt-staff does not seem to like or care much for their residents either. There is no property-manager/on-site. And fairly recently a temporary acting one was added that is on some power-trip is relatively ineffective. Are poor at answering the phone, returning calls and emails nor are they even there much. Property has been remodeled since the last year as was built in 2006. Are still inspecting remodeling and redoing some defective aspects. Advertise themselves as: 'Luxury' though do not even include ceiling-fans in the main-room and bedroom. Maintenance is understaffed mean and hostile. Plus are not quick and only repair/replace as requested. And some items can take a while. Act as though they are doing you a favor when in fact are working for us since we are paying for it. Unfortunately rental-rates are high for the units as they used to be much more reasonable. Plus all utilities are billed separately where some properties bundle water, sewer, trash, common-areas with the rent. Still have your own cable, internet, electric, and gas bills as well... They are very picky on what you can have on your balconies/patios and porches. Especially the bottom floor patios! Since for some strange reason no fence or wall was installed so is open to the ground floor. So there is a lack of privacy and security not to mention no pet border."

"Moved here from NY. Love this place. Staff is amazing and never wait for maintenance. Place is super clean and quiet. Pool, hot tub and fitness room are fantastic. Walking distance to store, restaurants and many other things. Feels like I’m on vacation every day."

"This is a great place to live! The staff is wonderful! Vaughn just goes above and beyond to help me any way he can. Daniel also goes above and beyond for me. They all make it a great place and I love living here. Thank you all so very much!!!"

"Used to be a nice place to live but due to staffing issues and price I cannot recommend it. During COVID they decided to "renovate" all the apartments. We were not allowed to change the date that they would be in the apartment even though my husband and I both work from home. We were promised that the staff entering would wear masks since this was during COVID but I had to call the front office because the staff entering our apartment were not wearing masks. The renovation looks terrible and the cheap materials warp easily with every day wear. Cabinets warping, the sink is too shallow and the water pressure is too high so it sprays water everywhere and its ugly as well. They left a large hole in our kitchen wall from the renovation for months before finally patching it up. The only up side was the new appliances. We had several issues with maintenance staff that live in the community not following community rules. Constantly letting their dogs just run out the front door to use the bathroom without a leash/picking up after them. They would use our assigned parking spot and the handicap spot despite not having a placard. Office staff refused to do anything about this and would not enforce these rules with this staff member so it was a constant issue the entire time we were living there. We received a nasty letter stating that we did not pick up after our dog in an area that we do not even take our dog to (opposite side of the apartment complex, she's old and does not walk that far) and my husband and I always picked up after our dog. When I called to see what the situation was, they could only tell me that someone had described a "small black dog" and no more info despite threatening to fine and evict us based on this. Kids constantly run around the complex unsupervised knocking on doors, skating behind and between cars. Staff will do nothing about this. Rent increased $280 between 2019-2022 and they wanted to increase our rent $270 in 2023. Management is never around and the leasing person who currently works in the office doesn't know what they are doing. We received a final move out bill with frivolous charges that are not outlined in our lease with incorrect spelling of my name and simple words being misspelled in the letter."

"One of the best apartments I've had in my life. I only moved to be closer to family in another state. I had the best neighbors and never had any problems at Oro Vista. The apartment looked great after the renovations last year. The view of the mountains out my windows will be missed for sure. Vaughn in the office and Daniel in maint. were both always helpful and keep on top of things. Great area and close to restaurants and a Fry's across the street."