Dr. Christina M. Underwood

"She saw my son without my consent and allowed his stepmom, no legal rights, to make medical decisions. When I called her on it and wanted my son’s medical records, she wouldn’t give them to me. She said I couldn’t prove I was his actual mother."

"I went to Dr. Underwood's office for multiple years. But stopped in, I think 2018. For multiple years she was great. But eventually she was late all the time, which got fairly upsetting. I had a falling out when I got really sick changing one medication. I asked for my medical records to share with my Primary care and Psychologist. I was very patient. I would ask once a month for roughly 9 months. She kept making excuses for not being able to provide them. Eventually she started to get really irritated when I said I was starting to get upset with not being able to get medical records. I am pretty sure she didnt keep any but I cant prove that. The final straw was she unapproved my prescriptions after my appointment that I said I was getting upset with my records."

"Worst front desk I’ve ever had to deal with. Massage Envy has better customer service along with the doctor is ALWAYS 15+ minutes late. I’ve had the front desk roll their eyes at me for asking when the doctor is going to be ready after waiting 35 minutes. Incredibly rude and up empathetic. Sadly this is the only physiatrist that my insurance covers in this area so I’m stuck with them. Dr. Underwood is nice but being late 100% or the time and not caring about other schedules is a terrible way to run her practice. If you can avoid going here, I recommend that you avoid it."