Tutor Time on E. Baseline,

3316 East Baseline Road, Phoenix, AZ 85042

"I had a horrible experience at this location with rude staff and disorganization. We stood by for 15 minutes while a parent complained of unsanitary conditions and the fact that her daughter came home with a "diaper that had not been changed for several hours." Only then did they tell us that our tour was cancelled because they did not have vacancy in the age group for which we attempted enrollment. Rather than take accountability, this location blames the appointment setting service for the misinformation. This seems accurate based on the fact that I have received multiple emails and a voicemail implying that I did not show up for my appointment. Based on the condition of the lobby and the negative feedback from enrolled parents, I would not recommend this location or any Tutor Time affiliated providers."

"Please don't go based on reviews. This day care is great. My son has attended the 3 year old class for about a year and Ms. Michaelina is AMAZING. Everyone is very polite, respectful, clean. I've never had any issue with anyone nor has my son. The bright wheel app is amazing, you can see pictures and activities of your child through out the day. Definitely deserves my 5 star review."

"This daycare teacher to kid ratio is crazy ! The class was always dirty at drop off from the walls to the toys my kid wasn’t coming home with work of tracing her name or letters or shapes an colors. Just pictures she was coloring in class and projects here and there. I would have liked to see more learning an educational stuff going on instead it was playground or play time I basically was paying a arm and leg for someone to watch my kid color pictures. I don’t wanna begin to say what the food looks like I just wish I coulda packed my baby stuff and it’s also the only daycare I’ve been to that will charge you even if your kid doesn’t go for the week. One of the staff members kids was in the same class as mine an she allowed her daughter to attend class sick which got my daughter sick for weeks and cause her to miss a week and I was charged for her being home sick for that time."

"Director is fantastic, she's really turning that place around from the reviews I read from a long time ago. My kiddo has his good days and bad days and the staff does try, they have their good and bad days too. Could a few things be better...yes, but change takes time. We have had a lot of issues with kids (toddlers) bitting which is hard, but when you get a room of kids that can't communicate their frustrations...I'm not saying it's right but we have to understand. We do our responsibility as parents, stay involved ask questions and keep all staff responsible. So as long as the is improvement and I see results with my son we'll continue to go."

"This is a great school. I bring my son here daily, and he can't wait most mornings to come to daycare to play with his friends and have fun. The staff is very friendly, engaging, and high energy to match my son's. Me and his mom started a scrapbook of all the projects he brings home. Definitely happy I found this school."