Illuminations

"Gabriel at illuminations was so helpful! I’m very indecisive, but he was able to help me find exactly what I was looking for and made the process super easy! Plus there are countless lighting options for whatever you may need."

"I purchased a dining room light fixture and 3 coordinating island fixtures 10 months ago. We received the dining room fixture quickly and 10 months later have still not received the other 3 fixtures. I have patiently called every 2 months to be reassured they were going to arrive in June, then July, then October, and now end of December, as it’s on a boat somewhere. I was also given a lecture by an employee that “it’s out of our control.” Perhaps, if you discontinued utilizing vendors who list items for sale but don’t deliver them in a reasonable time, you would regain some control. You could also develop a “back order list” and initiate calls to customers and update them rather than making the customer initiate the call and wait on hold to get a status update. Thank you for the refund, we were able to find a local store with something that works who arranged to have the items drop shipped directly to our home next week. ***Addendum 12/11/23: re “owner response”. There are significant mistruths in owners response to my post. I initiated every call for update, over the 10 month waiting period. Cancellation of the order and reordering another option was NEVER offered, only the next date the order was expected. After hearing the date was again delayed we asked for a refund. Truth matters!"

"They helped me with my remodel lighting. I never knew that can lights could be so beautiful and they have the best selection of fans in Arizona hands down! But the real secret is now that have mesquite from local artists"

"Love this store! Beautiful furniture and unique light fixtures. Also the staff is very friendly and helpful!"

"This store was amazing! Illuminations has a wide variety to choose from, and it was very affordable, my family referred me and have been going to illuminations for years. The customer service was also a strong point at this store. Thomas was very professional and had a great attitude while helping me find exactly what I wanted, I am very satisfied with my purchase and will come back for more! I strongly recommend to anyone looking for long lasting affordable lighting fixture with a well range to choose from!"