Puchungis Shoes 7611 West Thomas Road, Phoenix, AZ 85033

"This store in mesa at superstition mall. it scam u out of your money . They don't have a changing room to try on clothes. So my wife bought a couple of blouses. Took them home, try them but they didi not fit. We came back, but they would not exchange them. As far a customer service. The clerk/manager was rude. Do not shop at this place."

"Dont recommend shopping here AT ALL. Horrible customer service and the clothes are cheap items they’re trying to up sell. I can say i’ve been to both locations and the employees are very unprofessional and will follow you around and stare you down almost accusing you of stealing. The new location at superstition springs has there fitting rooms open only when they feel like letting you in, when i tried on a couple pieces and didn’t like how they fit the employee proceeded to grab the items i tried on and check every detail for any possible damage right in front of my face. Not to mention, she didn’t speak a single word to me the whole time i was shopping or asked for a fitting room, Like how much more unprofessional can you be? I wish i can say it was a one time experience but like i said, both locations are like this and they’ve done this many many times to others , they make you feel extremely uncomfortable."

"The owner has a nasty attitude doesn't know anything about customer service! If you walk in her store you feel judged by the way the lady looks at you like you are going to steal something!"

"Terrible experience. They will lie and mislead you, say whatever to get your sale but will not honor their word. Then, they will say whatever just to get you out of the store when they don’t want to help you. I’ve never had someone in charge laugh and smirk in my face when there was a dispute. I can’t believe they are in business with those terrible businesses practices."

"I love their large selection of cute shoes at affordable prices. The best deals are for the fall/winter boots. Normally other stores will charge you $50 plus for a pair of boots. Over here the majority of the boots were under that price. Not only that, but they were also so adorable and fashionable.Their were fringe boots, suede boots, boots in every color imaginable- you would never find such variety elsewhere. The only thing is that sometimes you get what you pay for. One of the boots I got from there broke down within a year of wearing it. Other than that, no complaints. Great place, and the people that work there were nice and happy to help you find your shoe style and size."