Goodwill Clearance Center

"Went there for the first time today. There is no information about how to start shopping. I was just able to walk right in, with no one stopping me. Didn't have a shopping cart or number. Only reason I left, is because I couldn't find a cart inside. Whoever is the head honcho at this place needs to make this easier to shop at or be fired. Put information outside letting us know what needs to be done before getting in there. Big signs at the entrance, not tiny fliers on the walls."

"I went with a friend for the first time on a rainy Sunday morning. The information on the website is a little bit confusing and we were bid intimidated but we found the process to be pretty simple you register and you go to the location between seven and 730. They get the last four digits of your phone number and check you off on the list and you are free to go until 8 o’clock when it opens. At Ace, they take the numbers and call them out at random. Because I have an unusual number with all the last digits, the same, I was the second one to be called. Once they call your number you go in but you can’t touch anything until they tell you. We were fortunate to meet with the employee that was running the show. Her name is Jennifer and she was polite, friendly,helpful, and any other good adjectives you want to put on there. She walked us through the process and was inside the building when we were doing our shopping. Another wonderful jewel was person named Joy. She was there to help people inside. The scene inside is as a troop of baboons had taken over a warehouse people grab stuff in the bins and throw it on the floor while they’re searching for things on the bottom. I don’t know what they’re searching for, but they go from bin to bin , looking for the elusive pot of gold or whatever. We found pretty good things, especially name brand clothing that still had tags on it. I will go again because it was a fun experience. Thanks to Jennifer and Joy."

"Greatly improved since I quit going there a year ago. I swore I'd never go back but after calling a couple weeks ago and being assured the process had changed I gave it another shot. It is so much better now. Remodeled clean bathrooms. Brighter and cleaner shopping. Very little down time. You can shop till you drop. Pack a lunch and lots of water. I find it hot in there. Now to get them to switch to all blue rolling bins like many other cities have done. The deep crates are very difficult to shop out of. They gotta go! I went 3 times in the last 2 weeks and those crates kill my back!! Getting binitis! I do 80 miles round trip. I'd LOVE to see a location in the east valley!! I love the bins."

"After showing up at 7:35 am and being 4th in line, we were basically yelled at by an angry and bitter woman (who works there) that they do security checks between 7 and 7:30 am which is where you get a number which will be called for entry. (Which she could have told us nicely). We got pushed to the back of the line, even behind people who randomly showed up who didn’t get checked in with security, and had to wait for 3 hours just to get in. We’ve come here once before at like closing time and it was fine, just the workers are so bitter in the morning. Essentially, it’s better to get here late in the morning than to show up early if you aren’t before the security check which they don’t seem to mention anywhere. 1 star rating is purely about the workers and their system, long story short, they need new workers."